Rootly MCP server

Connect Rootly to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

Deploy RootlyBook a demo

What you can do with the Rootly MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the list environments tool in Rootly
  • Use the create incident tool in Rootly
  • Use the list incidents tool in Rootly
  • Use the list on call tool in Rootly
  • Use the update incident tool in Rootly
  • Use the create action item tool in Rootly

Supported Tools

list_environments

List Environments

List all environments configured in Rootly (e.g., production, staging, development). Use this to find environment IDs when creating incidents or alerts.

create_incident

Create Incident

Create a new incident in Rootly. Optionally associate it with services, environments, severities, and teams. The incident title is auto-generated if not provided.

list_incidents

List Incidents

Search and list incidents in Rootly. Filter by status, severity, services, or teams. Supports pagination and sorting. Use this to find active incidents, review past incidents, or audit incident history.

list_on_call

List On-Call

List who is currently on call. Returns active on-call assignments across schedules and escalation policies. Use this to find who is responsible for responding to incidents right now. Pagination slices the current assignments locally; the API returns the full collection.

update_incident

Update Incident

Update an existing incident in Rootly. Change status, severity, title, summary, linked services, or add mitigation/resolution messages. Use this to transition incidents through their lifecycle (e.g., triage → mitigated → resolved).

create_action_item

Create Action Item

Create a follow-up action item for an incident. Action items track tasks that need to be completed after an incident. Assign to a user, set priority, and optionally set a due date.

list_severities

List Severities

List all severity levels configured in the Rootly organization. Use this to find severity IDs when creating or updating incidents.

list_teams

List Teams

List teams in Rootly. Search by name, slug, or keyword. Use this to find team IDs for filtering incidents or assigning ownership.

get_incident

Get Incident

Retrieve detailed information about a specific incident by its ID or slug. Returns full incident details including status, severity, assigned services, timeline timestamps, and linked integrations.

list_alerts

List Alerts

Search and list alerts from monitoring and observability tools. Filter by status, source, services, or environments. Use this to review incoming alerts, find unacknowledged alerts, or audit alert history. Text search and sorting apply within the returned provider page because the API exposes neither option.

create_alert

Create Alert

Ingest a new alert into Rootly from an external source. Alerts can be routed to escalation policies, services, or specific users. Supports deduplication keys to prevent duplicate alerts and labels for categorization.

update_action_item

Update Action Item

Update an existing action item. Change status, reassign, update priority or due date.

list_schedules

List Schedules

List on-call schedules. Search by name or keyword to find specific schedules. Returns schedule configuration details including rotation settings and coverage information.

list_heartbeats

List Heartbeats

List heartbeat monitors configured in Rootly. Heartbeats monitor system health by expecting periodic pings. Returns heartbeat status (waiting, active, expired), interval configuration, and alert settings.

list_users

List Users

List users in the Rootly organization. Search by name or email. Use this to find user IDs for assigning incidents, action items, or notification targets.

list_workflows

List Workflows

List automated workflows configured in Rootly. Workflows are triggered by incident or alert events and perform automated tasks. Search by name to find specific workflow automations.

create_heartbeat

Create Heartbeat

Create a new heartbeat monitor. Heartbeats expect periodic pings and trigger alerts if a ping is missed. Configure the expected interval and notification target for when the heartbeat expires.

list_services

List Services

List services from the Rootly service catalog. Search by name, slug, or keyword. Use this to find service IDs for linking to incidents or alerts.

list_escalation_policies

List Escalation Policies

List escalation policies configured in Rootly. Escalation policies define how alerts escalate when responders don't acknowledge. Optionally include escalation levels and paths for full policy details.

manage_alert

Manage Alert

Acknowledge or resolve an alert. Open alerts cannot be acknowledged; inspect a triggered alert before acknowledgement. Resolving an alert does not resolve its related incidents.

list_action_items

List Action Items

List follow-up action items across all incidents or a selected incident. Status filtering and sorting are provider-wide for the organization collection, and apply within the returned page when an incident is selected. Text search applies to the returned provider page. Action items track post-incident follow-up tasks.

get_action_item

Get Action Item

Read an incident action item by its identifier. Call list_action_items to discover identifiers.

manage_heartbeat

Manage Heartbeat

Read, update or delete a heartbeat monitor. Use enabled=false to disable missed-ping alerts. Deletion permanently removes the monitor. Call list_heartbeats to discover identifiers.

delete_action_item

Delete Action Item

Permanently delete an incident action item. Verify its identifier with get_action_item or list_action_items first.

get_current_user

Get Current User

Inspect the current user associated with the API connection, including its identifier and profile.

delete_incident

Delete Incident

Permanently delete an incident and its incident record. Call list_incidents or get_incident to verify the target before deletion.

get_alert

Get Alert

Read the current state and details of an alert. Call list_alerts to discover alert identifiers.

Connect Rootly to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Rootly in Metorial. In your Metorial portal, enable the Rootly MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Rootly tools.

Run Rootly through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Rootly and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Rootly tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Rootly

Notion

Create, read, update, and archive pages and databases in a Notion workspace. Manage blocks (paragraphs, lists, headings, embeds, etc.) within pages. Query databases with filters and sorts across rich property types including text, numbers, dates, selects, relations, and formulas. Search across pages and databases by title. Add and read comments on pages and blocks. Upload files to pages. Manage workspace users and retrieve user profiles.

Google Sheets

Create, read, and update spreadsheets and their cell data. Read and write values to individual cells, ranges, or multiple ranges using A1 notation or named ranges. Apply cell formatting including text styles, backgrounds, borders, number formats, and conditional formatting. Manage sheets (tabs) within a spreadsheet—add, delete, copy, rename, and reorder them. Create and manage embedded charts, pivot tables, filter views, data validation rules, protected ranges, named ranges, and merged cells. Perform batch operations to apply multiple updates atomically.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Technical notes for Rootly

Manage incidents and follow-up action items, ingest and inspect alerts, acknowledge or resolve alerts, and maintain heartbeat monitors. Read current on-call coverage, schedules, escalation policies, services, teams, users, workflows, severities and environments.

Frequently asked questions

Common questions about connecting Rootly to AI agents with Metorial.

  1. How many tools does the Rootly MCP server have?
    The Rootly MCP server exposes 27 tools, including List Environments, Create Incident, List Incidents. Each one is governed and traced through Metorial.
  2. Rootly exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Rootly MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Rootly and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Rootly MCP server yourself or use the hosted gateway.

Connect Rootly to production AI agents

See how Metorial gives your team governed access to Rootly, with tracing and security controls built in.

Book a demoDeploy Rootly