Use cases
Metorial connects AI agents to the CRM, project, document, and communication systems your teams use to serve clients. People sign in with company SSO and connect through one Magic MCP link, with work scoped to the right client.
- 01
Client research
Agents pull account history, relationship context, and project status from CRM and delivery tools so teams walk into every client conversation prepared.
- 02
Delivery coordination
Agents track task status, surface blockers, and prepare project summaries so managers spend less time on manual updates.
- 03
Knowledge support
Agents find prior work, templates, and internal know-how relevant to a current engagement, without anyone hunting across systems.
- 04
Operations and billing
Agents review time records, track billing milestones, and surface financial status per engagement so operations stays on top of delivery health.
Agents reach your client systems
Give agents access to the CRM, project, document, and communication tools your teams use to deliver, through verified integrations and custom providers.
People connect in one step
Sign in with company SSO and connect through one Magic MCP link, with no tokens to manage and no code to write. Access is tied to each person’s identity.
Client work stays in its lane
Access policies keep each agent inside the right client, team, and project, and every interaction is traced.
Customer stories
Frequently asked questions
Common questions about Business Services.
What can agents connect to?
Agents reach 1000+ verified integrations across CRM, project, document, and communication tools, plus your own custom providers, all through the same link.How do we keep one client’s work separate from another’s?
Connections are tied to each person’s identity, and access control policies keep agents inside the right client, team, and project, so work never crosses boundaries.How do agents learn how our team delivers?
Skills capture how your team runs an engagement as a reusable workflow, written by the people who do the work, so every agent follows the same approach.Can we review what agents did on an account?
Yes. Every interaction is recorded with full tracing on the real identity behind it, so you can see which agent acted, on whose behalf, and what happened.Does it work with our identity provider?
Yes. Connect your provider with SSO and SAML and we import your groups, so the access people already have maps straight into Metorial.











