Support
Have a question or need a hand? Send us a message and our team will get back to you as soon as possible.
Find answers fast
Browse our docs, API, and product resources, or reach the team directly.
Documentation
Guides and references to set up Metorial and connect your first integration.
API reference
Build on the Metorial API with our Node, Python, and Go SDKs.
Changelog
See the latest releases, improvements, and fixes across the platform.
Features
Explore what Metorial can do, from integrations to governance and tracing.
Email us
Prefer email? Reach the team directly at [email protected].
Frequently asked questions
Common questions about getting help with Metorial.
How quickly will I get a response?
We aim to reply to every message within one business day. Enterprise customers with a dedicated Slack or Microsoft Teams channel typically hear back much faster.
Do you offer enterprise support?
Yes. Enterprise plans include a shared Slack or Microsoft Teams channel with a direct line to our team and priority response times. Talk to sales to set it up.
Where can I find documentation and guides?
Our documentation covers setup, integrations, and governance, and the API reference has SDK examples for building on Metorial.
How do I report a bug or security issue?
Send the details to [email protected] or use the form above. For security reports, please include steps to reproduce so we can act quickly.
Can I get help with billing or my account?
Absolutely. Reach out through the form above or email [email protected] and we will help with billing, plans, or account changes.