Support

Have a question or need a hand? Send us a message and our team will get back to you as soon as possible.

Find answers fast

Browse our docs, API, and product resources, or reach the team directly.

Frequently asked questions

Common questions about getting help with Metorial.

  1. How quickly will I get a response?

    We aim to reply to every message within one business day. Enterprise customers with a dedicated Slack or Microsoft Teams channel typically hear back much faster.

  2. Yes. Enterprise plans include a shared Slack or Microsoft Teams channel with a direct line to our team and priority response times. Talk to sales to set it up.

  3. Our documentation covers setup, integrations, and governance, and the API reference has SDK examples for building on Metorial.

  4. Send the details to [email protected] or use the form above. For security reports, please include steps to reproduce so we can act quickly.

  5. Absolutely. Reach out through the form above or email [email protected] and we will help with billing, plans, or account changes.

Build with Metorial

Connect any AI agent to any tool or data source. Govern every action.