Connect Apaleo to AI agents

Connect Apaleo to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

get_reservation

Get Reservation

Retrieve full details of a specific reservation by its ID. Returns comprehensive information including guest details, stay dates, room assignment, pricing, services, and current status.

list_units

List Units

List rooms (units) for a property. Filter by room type, occupancy status, condition (clean/dirty/inspected), or maintenance state. Useful for housekeeping and room management workflows.

manage_invoice

Manage Invoice

Create, cancel, or mark invoices as paid. To **create** an invoice, provide a folioId. To **cancel** or **mark as paid**, provide the invoiceId. Also supports retrieving a specific invoice by ID.

manage_company

Manage Company

Create, update, delete, or list company profiles. Companies can be linked to reservations for corporate bookings. Supports searching by text and filtering by property.

change_unit_state

Change Room Condition

Update the housekeeping condition of a room (unit). Set a room to Clean, Dirty, or CleanToBeInspected. Commonly used by housekeeping apps to update room status after cleaning.

create_booking

Create Booking

Create a new booking with one or more reservations. A booking groups reservations under a single booker. Each reservation represents a separate room stay. Supports rate plan assignments, guest details, corporate codes, and pre-payments.

list_folios

List Folios

List guest folios filtered by property, reservation, or booking. Returns balance, charges, and payment summaries. Use this to find a guest's folio before posting charges or creating invoices.

list_properties

List Properties

List all properties (hotels/apartments) in the account. Returns each property's ID, name, location, and status. Use this to discover available properties before querying other resources.

manage_reservation

Manage Reservation

Perform lifecycle actions on a reservation: **amend** stay details (dates, guests, rate plan), **cancel**, **check-in**, **check-out**, **no-show**, **assign room**, or **unassign room**. Choose the action and provide relevant parameters.

list_rate_plans

List Rate Plans

List rate plans for a property. Rate plans define pricing rules and policies for reservations. Filter by property, room type, or distribution channel. Returns plan details including pricing model and restrictions.

search_offers

Search Offers

Search for available room offers for a specific property, dates, and guest configuration. Returns available rate plans with pricing, room type details, and availability. Use this to find what's available before creating a booking.

manage_folio

Manage Folio

Perform operations on a guest folio: **post a charge** (e.g., minibar, restaurant), **post a payment**, **post a refund**, or **close** the folio. Commonly used by POS systems to charge services to a guest's room.

trigger_night_audit

Trigger Night Audit

Trigger a night audit for a property. Night audit closes the current business day and processes end-of-day operations including posting daily charges, updating reservation statuses, and advancing the business date.

list_unit_groups

List Room Types

List room types (unit groups) for a property. Returns room type names, descriptions, max occupancy, and associated rate plans. Useful for understanding the room inventory structure.

list_blocks

List Blocks

List room blocks for a property. Blocks reserve a set of rooms for group bookings. Filter by property, group, status, or date range. Returns block details including allocated rooms and pick-up status.

list_reservations

List Reservations

Search and list reservations across properties. Filter by property, status, dates, room types, or text search. Returns paginated results with guest, room, and pricing details.

More integrations teams use with Apaleo

Mailchimp

Manage email marketing audiences, campaigns, and automations. Create, send, schedule, and track email campaigns with detailed reporting on opens, clicks, and bounces. Add, update, and organize audience contacts with tags, segments, and interest groups. Set up and manage automation workflows triggered by subscriber activity or events. Connect e-commerce stores to manage customers, products, orders, and carts. Create and manage reusable email templates and landing pages. Upload and organize files for use in campaigns. Send transactional emails via the Mandrill API. Post custom events to trigger targeted automations. Configure webhooks to track subscribe, unsubscribe, profile updates, and email delivery events.

Zoho

Manage core Zoho workflows across CRM, Desk, Books, People, and Projects. Retrieve, search, create, update, delete, and inspect related CRM records. Manage Desk tickets and contacts. Work with Books organizations, invoices, contacts, and expenses. List People forms and manage form/employee, leave, and attendance data. Discover Projects portals and manage projects, tasks, and milestones.

Quickbooks

Manage business finances and accounting in QuickBooks Online. Create, send, and track invoices. Manage bills and accounts payable, record bill payments. Create and update customer and vendor records with contact details and hierarchies. Record payments against invoices and credit memos. Create estimates, sales receipts, and journal entries. Track expenses and categorize against the chart of accounts. Manage items, products, services, and inventory levels. Query entities using SQL-like syntax and sync incremental changes via Change Data Capture. Generate financial reports including profit and loss, balance sheet, and cash flow. Process credit card and bank account (ACH) payments via the Payments API. Manage the chart of accounts for tracking income, expenses, assets, and liabilities.

Square

Process payments, manage orders, and handle invoices for online, in-app, and in-person commerce. Create and manage customer profiles, catalog items, inventory counts, and locations. Issue refunds, manage disputes, and track payouts. Create bookings and appointments, manage team members and timecards, handle gift cards and loyalty programs, and manage subscriptions. Save cards on file, generate checkout links, connect and control Square Terminal devices, and manage vendor/supplier information. Extend Square objects with custom attributes. Receive webhook notifications for payments, orders, customers, inventory, invoices, bookings, disputes, team changes, and more.

Stripe

Process payments, manage subscriptions, and handle invoices. Create and manage customers, payment methods, and product catalogs. Issue refunds, handle disputes, and submit chargeback evidence. Create checkout sessions and payment links. Manage connected accounts and platform fund flows via Stripe Connect. Configure payouts to bank accounts and debit cards. Apply coupons and promotion codes to subscriptions and invoices. Calculate and collect taxes automatically. Access balance information and transaction history. Upload files for dispute evidence and identity verification. Create and manage virtual and physical payment cards via Issuing. Receive real-time webhook notifications for payment, subscription, invoice, and account events.

Shopify

Manage e-commerce stores including products, orders, customers, inventory, and fulfillment. Create and update products with variants, images, and metafields. Process and track orders, draft orders, refunds, and transactions. Manage customer records, addresses, and marketing consent. Track and adjust inventory levels across multiple locations. Handle fulfillment workflows including routing to warehouses and third-party logistics. Create and manage discount codes, price rules, and automatic discounts. Configure shipping rates, carrier services, and delivery profiles. Build custom storefronts with cart management and checkout via the Storefront API. Manage content including pages, blogs, articles, and themes. Support B2B commerce with company profiles, catalogs, and custom pricing. Receive webhooks for events across orders, products, customers, inventory, fulfillment, collections, carts, checkouts, disputes, and more.

Technical notes for Apaleo

Manage hotel and serviced apartment operations through a cloud-based property management system (PMS). Create, modify, cancel, and manage reservations and bookings, including check-in, check-out, no-show handling, and room assignments. Manage property inventory including units (rooms), unit groups (room types), and unit attributes. Set up and update rate plans, rates, restrictions, and availability in real-time. Handle guest folios by posting charges, payments, refunds, and allowances, and move items between folios. Create, cancel, and render invoices as PDFs. Process payments via terminals and pay-by-link, manage payment authorizations, and track transaction lifecycles including settlements, refunds, and disputes. Manage company profiles for corporate bookings. Handle group bookings and room blocks with confirmation, release, and wash operations. Subscribe to ARI (Availability, Rates, Inventory) change notifications for channel distribution. Configure property settings, services, and city taxes. Trigger night audit operations. Manage account users. Retrieve reports and accounting transaction data. Subscribe to webhook events for real-time notifications on reservations, folios, invoices, payments, units, rate plans, and more.

Connect Apaleo to production AI agents

See how Metorial gives Apaleo access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Apaleo to AI agents with Metorial.

  1. Can Metorial connect Apaleo to AI agents?
    Yes. Metorial connects AI agents to Apaleo through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.