What Claude can do with Jira
Ask your agent in plain language. Each of these maps to a real tool on the server.
- Ask Claude to use the list projects tool in Jira
- Ask Claude to use the create filter tool in Jira
- Ask Claude to use the search users tool in Jira
- Ask Claude to use the search issues tool in Jira
- Ask Claude to use the list boards tool in Jira
Add the Jira MCP server to Claude
Run these once. Afterwards, everyone you give access to signs in the same way.
1. Enable Jira in Metorial
In your Metorial portal, enable the Jira MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
2. Add a custom connector
Open Customize, then Connectors. Select Add, then Custom, then Web.
3. Paste your Metorial MCP URL
Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
4. Sign in
Select Add and sign in to load Jira tools.
Give your team Jira in Claude
Once Jira is enabled in Metorial, teammates sign in with SSO and get the same connection in Claude, with only the tools their role allows.
One link covers every app you approve. See how the MCP gateway handles access, roles and audit logs for the whole company.
Jira tools available in Claude
Full descriptions and inputs are on the Jira MCP server page.
- List Projects: List Jira projects accessible to the authenticated user.
- Create Filter: Create a saved JQL filter in Jira.
- Search Users: Search for Jira users by name, username, or email.
- Search Issues: Search for Jira issues using JQL (Jira Query Language).
- List Boards: List Jira boards (Scrum or Kanban).
- Move Issues to Sprint: Move one or more issues to a specific sprint.
- Create Issue: Create a new Jira issue in a specified project.
- Link Issues: Create a link between two Jira issues.
- Get Issue: Retrieve detailed information about a Jira issue by its key or ID.
- List Sprints: List sprints for a given board.
- Add Comment: Add a comment to a Jira issue.
- Update Version: Update a project version's details, release it, or archive it.
- List Versions: List versions (releases) for a Jira project.
- Get Transitions: Get the available workflow transitions for an issue.
- List Favourite Filters: List the authenticated user's favourite saved JQL filters.
- And 18 more on the Jira MCP server page.
Using Jira tools in Claude
What to expect once Jira is connected.
- Turn Metorial on for a conversation with the + button, then Connectors; each connector has its own toggle.
- Claude asks before it runs a Jira tool. Choose Allow always only for tools you trust to run unsupervised.
- Use the Search and tools menu to switch off tools you do not need in the current conversation.
- Remove the connector from Customize, then Connectors. Team and Enterprise owners can do this for the whole organization.
Troubleshooting Claude
- Members on a Team or Enterprise plan cannot add the connector
- On Team and Enterprise plans an Owner adds custom connectors in Organization settings, then Connectors. Members then connect it with their own account.
- The Free plan only allows one custom connector
- One is enough: your Metorial URL carries every app your team approves, so you never need a second connector.
- Tools do not show up in a chat
- Connectors are switched on per conversation. Open the + menu in the chat, choose Connectors, and turn Metorial on.
Based on the Claude MCP documentation.
Frequently asked questions
Common questions about connecting Jira to AI agents with Metorial.
Does Claude support the Jira MCP server?
Yes. Claude connects to the Jira MCP server through its connector settings, pointed at your Metorial URL. You need any Claude plan; Free plans allow one custom connector.Do I need an API key to connect Jira to Claude?
No. You sign in to Jira once through Metorial, and Claude uses that connection. No API keys go into Claude's settings.Which Jira tools can Claude use?
All 33 Jira tools your team allows, such as List Projects, Create Filter, Search Users. Admins can narrow that list per team.Can I control which teammates use Jira in Claude?
Yes. Role-based access control decides who can use Jira and which of its tools appear in Claude, and every call is logged with the person's identity.What if Claude doesn't show Jira tools?
On Team and Enterprise plans an Owner adds custom connectors in Organization settings, then Connectors. Members then connect it with their own account.
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