Opsgenie MCP server

Connect Opsgenie to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Opsgenie MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the alert action tool in Opsgenie
  • Use the create incident tool in Opsgenie
  • Use the get alert tool in Opsgenie
  • Use the incident action tool in Opsgenie
  • Use the get incident tool in Opsgenie
  • Use the get user tool in Opsgenie

Supported Tools

alert_action

Alert Action

Perform an action on an existing alert: close, acknowledge, unacknowledge, snooze, assign ownership, escalate, add a note, add/remove tags, add a responder, add/remove custom details, run a custom action, or delete. All mutating actions are processed asynchronously.

create_incident

Create Incident

Create a new incident in OpsGenie. Incidents are higher-severity events that may impact services and require coordinated response. Only available on Standard and Enterprise plans.

get_alert

Get Alert

Retrieve detailed information about a specific alert. Supports lookup by alert ID, tiny ID, or alias.

incident_action

Incident Action

Perform an action on an existing incident: close, resolve, reopen, delete, add a note, add a responder, add/remove tags, or change priority. All actions are processed asynchronously. Only available on Standard and Enterprise plans.

get_incident

Get Incident

Retrieve detailed information about a specific incident. Only available on Standard and Enterprise plans.

get_user

Get User

Retrieve detailed information about a specific user, including their role, timezone, and optionally their teams, schedules, and escalation policies.

manage_team

Manage Team

Create, update, or delete a team, or add/remove a single team member. Teams are the organizational unit for on-call schedules, escalation policies, and alert routing. When updating members, note that the members list replaces the entire existing list.

get_on_call

Get On-Call

Query who is currently on-call or who is next on-call for a specific schedule. Returns the on-call participants. Use "current" to see who is on call now, or "next" to see who will be on call next.

create_alert

Create Alert

Create a new alert in OpsGenie. Alerts are processed asynchronously — the returned requestId can be used to track processing status. Supports setting priority, responders, tags, custom details, and more.

list_teams

List Teams

List all teams in the OpsGenie account. Returns team IDs, names, and descriptions. Use get_team for members.

get_team

Get Team

Retrieve detailed information about a specific team, including its members and their roles.

list_users

List Users

List users in the OpsGenie account. Supports filtering, pagination, and sorting.

list_incidents

List Incidents

List and search incidents in OpsGenie. Supports filtering by query, pagination, and sorting. Only available on Standard and Enterprise plans.

list_schedules

List Schedules

List all on-call schedules. Optionally expand to include rotation details.

list_services

List Services

List services in the OpsGenie account. Supports filtering, pagination, and sorting. Only available on Standard and Enterprise plans.

manage_service

Manage Service

Create, update, or delete a service. Services represent business services impacted by incidents. Only available on Standard and Enterprise plans.

manage_schedule

Manage Schedule

Create, update, or delete an on-call schedule. When creating, provide a name and optionally rotations and timezone. When updating, provide the schedule identifier and fields to change. When deleting, provide the identifier with the delete action.

manage_user

Manage User

Create, update, or delete a user. When creating, provide username (email), full name, and role. When updating, provide the user identifier and the fields to change.

manage_escalation

Manage Escalation

Create, update, or delete an escalation policy. Escalation policies define the order and timing of notifications when alerts are not acknowledged. Rules specify conditions, delays, and recipients.

list_alerts

List Alerts

List and search alerts in OpsGenie. Supports filtering by query, pagination, and sorting. Use the query parameter with OpsGenie alert search syntax (e.g., `status: open`, `tag: critical`, `priority: P1`, `status: open AND acknowledged: false`).

list_escalations

List Escalations

List all escalation policies in the account. Returns each policy with its rules and repeat configuration.

update_alert

Update Alert

Update properties of an existing alert. Can update the message, description, and priority. Each field is updated independently — only provide the fields you want to change.

get_alert_request_status

Get Alert Request Status

Check the processing status of an asynchronous alert request, such as create, delete, acknowledge, close, snooze, assign, or tag updates.

manage_schedule_override

Manage Schedule Override

Create, get, update, delete, or list temporary on-call overrides for an Opsgenie schedule.

get_incident_request_status

Get Incident Request Status

Check the processing status of an asynchronous incident request, such as create, delete, resolve, close, or add note.

get_account

Get Account

Retrieve information about the connected OpsGenie account, including its name, user count, and subscription plan. Useful to confirm which account the API key belongs to.

list_alert_logs

List Alert Logs

List the activity log of an alert: creation, notifications, acknowledgements, assignments, escalations, and other state changes. Useful for reconstructing an alert timeline. Supports cursor pagination.

list_alert_notes

List Alert Notes

List the notes added to an alert, such as responder updates and investigation findings. Supports cursor pagination.

Connect Opsgenie to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Opsgenie in Metorial. In your Metorial portal, enable the Opsgenie MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Opsgenie tools.

Run Opsgenie through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Opsgenie and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Opsgenie tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Opsgenie

Google Sheets

Create, read, and update spreadsheets and their cell data. Read and write values to individual cells, ranges, or multiple ranges using A1 notation or named ranges. Apply cell formatting including text styles, backgrounds, borders, number formats, and conditional formatting. Manage sheets (tabs) within a spreadsheet—add, delete, copy, rename, and reorder them. Create and manage embedded charts, pivot tables, filter views, data validation rules, protected ranges, named ranges, and merged cells. Perform batch operations to apply multiple updates atomically.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Technical notes for Opsgenie

Create, manage, and resolve alerts and incidents with priority levels, responders, and rich metadata. Track asynchronous request status. Configure on-call schedules with rotations and overrides, and query who is currently on-call. Define escalation policies to notify responders in order when alerts go unacknowledged. Manage teams, users, and services.

Frequently asked questions

Common questions about connecting Opsgenie to AI agents with Metorial.

  1. How many tools does the Opsgenie MCP server have?
    The Opsgenie MCP server exposes 28 tools, including Alert Action, Create Incident, Get Alert. Each one is governed and traced through Metorial.
  2. Opsgenie exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Opsgenie MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Opsgenie and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Opsgenie MCP server yourself or use the hosted gateway.

Connect Opsgenie to production AI agents

See how Metorial gives your team governed access to Opsgenie, with tracing and security controls built in.