get_batch
Get Batch
Retrieve details of a batch calling campaign including its status, contact counts, and execution progress. Can also list all batches for an agent.
Supported Tools
get_agent
Get Agent
Retrieve the full configuration and details of a Bolna Voice AI agent, including its LLM, TTS, ASR settings, prompts, and status.
get_account_info
Get Account Info
Retrieve the current Bolna account information including wallet balance and concurrency limits.
manage_batch
Manage Batch
Create, schedule, stop, or delete a batch calling campaign. Batches automate outbound calls to large contact lists. Use **action** to specify the operation.
get_execution
Get Execution
Retrieve details of a specific call execution including transcript, recording URL, cost breakdown, telephony metadata, and extracted data.
update_agent
Update Agent
Update an existing Bolna Voice AI agent's configuration. Supports partial updates to name, welcome message, system prompt, webhook URL, synthesizer, and telephony provider settings.
delete_agent
Delete Agent
Permanently delete a Bolna Voice AI agent and all associated data including batches, executions, and recordings.
stop_call
Stop Call
Stop an active, queued, or scheduled outbound call. Can also stop all queued calls for an agent.
list_executions
List Executions
List call executions for an agent or batch with filtering by status, call type, date range, and pagination. Returns transcripts, costs, and telephony metadata for each call.
make_call
Make Call
Initiate an outbound phone call from a Bolna Voice AI agent to a recipient. Supports scheduling, dynamic context variables, custom caller ID, and retry configuration.
setup_inbound
Setup Inbound
Link or unlink a Bolna agent to a phone number for handling inbound calls. When linked, the agent automatically answers incoming calls to that number.
list_phone_numbers
List Phone Numbers
List all phone numbers owned in the Bolna account, or search for available phone numbers to purchase in a specific country.
list_agents
List Agents
List all Voice AI agents in the Bolna account with their names, statuses, and creation dates.
create_agent
Create Agent
Create a new Bolna Voice AI agent with a configured conversation pipeline. The agent can be used for outbound or inbound calls with customizable LLM, TTS, and ASR settings.
list_voices
List Voices
List all available TTS voices in the Bolna account across all connected providers (ElevenLabs, Cartesia, Polly, Deepgram, etc.).
manage_knowledge_base
Manage Knowledge Base
Create, retrieve, list, or delete knowledge bases used by agents for RAG (Retrieval-Augmented Generation). Knowledge bases allow agents to reference external content during conversations.
More integrations teams use with Bolna
Slack
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
GitHub
Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.
Sharepoint
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Salesforce
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Microsoft Outlook
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Discord
Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.
Technical notes for Bolna
Create, configure, and manage conversational Voice AI agents that make and receive phone calls. Initiate outbound calls with dynamic context variables, handle inbound calls with caller identification, and automate batch calling campaigns via CSV uploads with scheduling and auto-retry. Upload PDF documents and URLs as knowledge bases for RAG-powered conversations. Configure function calling tools for live call transfers, calendar booking, and custom API integrations. Retrieve call execution history including transcripts, recordings, cost breakdowns, and extracted data. Purchase and manage phone numbers, import or clone custom voices, and connect external LLM, TTS, ASR, and telephony providers.
Frequently asked questions
Common questions about connecting Bolna to AI agents with Metorial.
Can Metorial connect Bolna to AI agents?
Yes. Metorial connects AI agents to Bolna through a governed integration layer, so teams can use the provider while keeping access controlled and observable.Does the Bolna integration work with MCP?
Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.How does Metorial control access to Bolna?
Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.Can teams trace Bolna activity from agents?
Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.