Connect Retell Ai to AI agents

Connect Retell Ai to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Triggers

call_events

Call Events

Triggered on call lifecycle events: call started, call ended, call analyzed, and transcript updates. Configure the webhook URL in Retell AI dashboard or on the agent.

transfer_events

Transfer Events

Triggered on call transfer events: transfer started, bridged, cancelled, and ended. Configure the webhook URL in Retell AI dashboard or on the agent.

More integrations teams use with Retell Ai

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Discord

Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.

Technical notes for Retell Ai

Build, deploy, and manage AI phone and chat agents. Create and configure voice agents with customizable voices, conversation flows, and knowledge bases. Initiate outbound phone calls, manage inbound calls, and run batch calling campaigns. Purchase and manage phone numbers with separate inbound/outbound agent assignments. Create web-based voice calls via WebRTC. Send SMS messages and manage chat sessions. Define and run batch simulation tests against agents. Monitor call concurrency, retrieve call transcripts, recordings, cost breakdowns, and post-call analysis including sentiment, summaries, and custom insights. Manage Retell LLM configurations, conversation flows, and reusable flow components. Clone and browse voices filtered by provider, gender, accent, and age. Receive real-time webhooks for call lifecycle, transcript updates, and transfer events.

Connect Retell Ai to production AI agents

See how Metorial gives Retell Ai access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Retell Ai to AI agents with Metorial.

  1. Can Metorial connect Retell Ai to AI agents?
    Yes. Metorial connects AI agents to Retell Ai through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.