create_task
Create Task
Create a new task in AgencyZoom. Supports to-do, email, call, and meeting task types. Optionally assign to a user, set due date/time, and link to a lead or customer.
create_task
Create a new task in AgencyZoom. Supports to-do, email, call, and meeting task types. Optionally assign to a user, set due date/time, and link to a lead or customer.
add_lead_note
Add a note to an existing lead in AgencyZoom. Notes are used to record interactions, observations, and other relevant information about a lead.
manage_lead_quote
Add, update, or delete a quote on a lead. Quotes represent insurance pricing proposals from carriers for a lead. Use "create" to add a new quote, "update" to modify an existing one, or "delete" to remove one.
manage_opportunity
Create, update, or delete a standalone opportunity in AgencyZoom. Set carrier, product line, premium, items, and property address details for an insurance opportunity.
get_opportunity
Get details of an opportunity in AgencyZoom. Optionally include associated drivers and vehicles. Useful for viewing auto insurance opportunity details with driver and vehicle information.
create_lead
Create a new personal or commercial (business) lead in AgencyZoom. Personal leads require first and last name. Business leads additionally support company-specific fields like company name, FEIN, business entity type, classification, employee count, annual revenue, and payroll.
update_task
Update, complete, or reopen a task in AgencyZoom. Use "update" to modify task fields, "complete" to mark a task as done, or "reopen" to reopen a completed task with an optional comment.
update_customer
Update an existing customer's details or tags in AgencyZoom. Provide only the fields you want to change. If tags are provided, the customer's tags will be replaced via a separate tags endpoint. Returns the updated customer record.
update_policy
Update an insurance policy in AgencyZoom. Supports updating policy details, changing policy status (active, cancelled, renewed, etc.), updating tags, or creating an endorsement with a premium change.
manage_opportunity_driver
Add, update, or remove a driver on an opportunity in AgencyZoom. Manage driver details such as name, birthday, gender, marital status, and license number for auto insurance opportunities.
search_leads
Search and list leads in AgencyZoom with flexible filtering options. Filter by status, producer, lead source, pipeline, stage, and date range. Supports pagination with offset and limit.
add_customer_note
Add a note to an existing customer record in AgencyZoom. Notes are useful for recording interactions, follow-up reminders, or any relevant information about the customer. Returns the newly created note.
delete_policy
Delete an insurance policy from AgencyZoom. This action is permanent and cannot be undone.
search_tasks
Search and list tasks in AgencyZoom. Filter by status, type, assignee, date range, or associated lead/customer. Returns paginated results with task details.
manage_opportunity_vehicle
Add, update, or remove a vehicle on an opportunity in AgencyZoom. Manage vehicle details such as VIN, make, model, year, and ownership type for auto insurance opportunities.
delete_lead
Permanently delete a lead from AgencyZoom by its ID. This action is irreversible and will remove the lead along with all associated data.
create_service_ticket
Create a new service ticket in AgencyZoom. A service ticket tracks a customer service request or issue. Requires a customer ID; optionally assign a CSR, set category, priority, pipeline stage, description, and tags.
get_lead
Get detailed information about a specific lead by ID, including its opportunities and quotes. Returns full lead details such as contact info, status, pipeline position, custom fields, tags, and associated opportunities and quotes.
manage_lead_opportunity
Add, update, or delete an opportunity on a lead. Opportunities track potential insurance products and premiums associated with a lead. Use "create" to add a new opportunity, "update" to modify an existing one, or "delete" to remove one.
search_customers
Search and list customers in AgencyZoom. Filter by search term, customer type, date range, and paginate through results. Returns a summary list of matching customers with basic contact information.
delete_task
Delete one or more tasks from AgencyZoom. Provide a single task ID or multiple IDs to batch-delete tasks. This action is permanent and cannot be undone.
get_customer
Retrieve detailed information about a specific customer by ID. Optionally include the customer's policies and tasks in a single request. Returns the full customer record with all available fields.
create_customer
Create a new personal or commercial customer record in AgencyZoom. Provide contact details, address, business information (for commercial customers), tags, and custom fields. Returns the newly created customer record.
batch_create_contacts
Create up to 5 contacts associated with customers in AgencyZoom. Each contact requires a customer ID, first name, and last name. Optionally include email, phone, birthday, and address fields.
update_service_ticket
Update or complete an existing service ticket in AgencyZoom. Use action "update" to modify ticket fields like CSR assignment, category, priority, pipeline stage, or description. Use action "complete" to mark the ticket as completed with an optional resolution.
delete_customer
Permanently delete a customer record from AgencyZoom. This action is irreversible and will remove the customer and all associated data. Use with caution.
create_policy
Create a new insurance policy in AgencyZoom. Associate it with a customer, set carrier and product line details, premium amounts, effective/expiry dates, and assign agents or CSRs.
list_reference_data
Retrieve configuration and reference data such as carriers, product lines, employees, pipelines, lead sources, and more. Use this to look up valid IDs and values for use in other tools.
search_service_tickets
Search and list service tickets in AgencyZoom. Filter by status, category, priority, resolution, CSR, customer, date range, carrier, or policy type. Supports pagination with offset and limit.
update_lead
Update a lead's details, change its status, or mark it as sold. Use action "update" to modify lead fields, "change_status" to transition the lead to a new status, or "mark_sold" to record a sale with carrier, product line, premium, and policy details.
Manage insurance agency sales automation and CRM operations. Create, search, update, and delete leads (personal and commercial) with pipeline stage tracking and status management. Manage customers, policies, and opportunities with carrier and product line associations. Create and track insurance quotes, service tickets, and tasks (to-dos, calls, emails, meetings). Handle policy lifecycle events including endorsements, renewals, and cancellations. Manage opportunity details like drivers and vehicles. Search and manage email and SMS threads. Retrieve reference data including carriers, product lines, employees, lead sources, pipelines, and custom field definitions. Supports life and health lead management and batch contact creation.
Common questions about connecting Agencyzoom to AI agents with Metorial.