Connect Cisco Webex to AI agents

Connect Cisco Webex to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

delete_team

Delete Team

Permanently delete a Webex team. This does not delete the team's spaces, but removes the team grouping.

list_people

List People

Search and list people in the Webex organization directory. Filter by email, display name, or person ID. Returns profile information including name, email, status, and organization.

create_space

Create Space

Create a new Webex space (room). The authenticated user is automatically added as a member. Optionally associate the space with a team, enable moderation, or make it public within the organization.

list_memberships

List Members

List members of a Webex space. Filter by room, person ID, or email. Returns membership details including moderator status and display names.

list_teams

List Teams

List all teams the authenticated user belongs to.

update_meeting

Update Meeting

Update a scheduled Webex meeting's details including title, agenda, times, recurrence, and recording settings.

get_space

Get Space Details

Retrieve full details of a specific Webex space by its ID, including title, type, moderation status, team association, and activity timestamps.

list_recordings

List Recordings

List meeting recordings. Filter by meeting ID, date range, host email, or site URL. Returns recording metadata including playback and download URLs.

list_spaces

List Spaces

List Webex spaces (rooms) the authenticated user belongs to. Filter by team, type (direct or group), and sort by ID, last activity, or creation date.

send_message

Send Message

Send a message to a Webex space or directly to a person. Supports plain text, Markdown formatting, file attachments via URL, and Adaptive Cards. Use **roomId** to send to a specific space, or **toPersonId**/**toPersonEmail** to send a direct 1:1 message. Set **parentId** to reply in a thread.

create_meeting

Create Meeting

Schedule a new Webex meeting with a title, time, and optional settings like agenda, recurrence, auto-recording, and invitees. Returns the meeting details including the join link.

get_meeting

Get Meeting Details

Retrieve full details of a specific Webex meeting by its ID, including join link, host info, scheduling details, and current state.

remove_member

Remove Member from Space

Remove a person from a Webex space by deleting their membership. The person will no longer be able to see the space or its messages.

get_person

Get Person Details

Retrieve full profile details of a specific person by their person ID, or get the authenticated user's own profile by omitting the person ID.

list_messages

List Messages

List messages in a Webex space or direct conversation. Use **roomId** to list messages in a specific space, or use **personId**/**personEmail** to list direct messages with a specific person.

update_member

Update Membership

Update a membership in a Webex space. Can toggle moderator status or hide/show a direct space from the member's space list.

update_space

Update Space

Update an existing Webex space's properties. Can modify the title, moderation settings, public visibility, description, announcement-only mode, and read-only status.

create_team

Create Team

Create a new Webex team. A "General" space is automatically created for the team. Use team memberships to add people to the team.

list_meetings

List Meetings

List scheduled Webex meetings. Filter by meeting number, state, date range, or host email. Returns meeting metadata, join links, and scheduling details.

add_member

Add Member to Space

Add a person to a Webex space by their person ID or email address. Optionally grant moderator privileges. You must be a member of the space to add others.

get_message

Get Message

Retrieve the full details of a specific message by its ID, including text content, attachments, mentioned people, and metadata.

delete_message

Delete Message

Permanently delete a message from a Webex space. The message must belong to the authenticated user, or the user must be a moderator of the space.

edit_message

Edit Message

Edit an existing message in a Webex space. Only the text or markdown content can be updated. Messages with file attachments or Adaptive Cards cannot be edited. A message can be edited up to 10 times.

delete_meeting

Delete Meeting

Cancel and delete a scheduled Webex meeting or meeting series. Optionally notify attendees via email.

get_recording

Get Recording Details

Retrieve full details of a specific recording including playback URL, download URL, size, and duration.

delete_space

Delete Space

Permanently delete a Webex space and all of its contents. This action cannot be undone. Team spaces are archived rather than deleted.

More integrations teams use with Cisco Webex

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Discord

Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.

Confluence

Create, read, update, and delete pages, blog posts, comments, and attachments in Confluence spaces. Manage spaces, permissions, labels, and content restrictions. Search content using Confluence Query Language (CQL). Upload and download file attachments with versioning. Manage users, groups, and group memberships. Create and manage whiteboards, databases, folders, and templates. View and update inline tasks. Access audit logs. Listen for webhooks on page, blog, comment, attachment, space, label, and user events.

Gmail

Send, read, and search email messages with support for recipients, attachments, and HTML content. Create, update, and send drafts. Manage conversation threads and organize messages with labels. Search mailboxes using Gmail query syntax (from, to, subject, date, attachment filters). Configure mail settings including forwarding rules, filters, vacation responders, signatures, aliases, and delegates. Import and insert messages for migration. Sync mailbox changes incrementally via history API. Subscribe to mailbox change notifications via push notifications.

Technical notes for Cisco Webex

Send, read, and manage messages in spaces (rooms) with support for text, Markdown, file attachments, and interactive Adaptive Cards. Create and manage spaces, teams, and space memberships. Schedule, update, and delete meetings, manage meeting invitees, polls, Q&A, and chat. Access and manage meeting recordings and transcripts. Query and manage people, organizations, licenses, and roles. Control Webex Calling features including call forwarding, voicemail, call queues, hunt groups, and auto attendants. Manage and configure Webex RoomOS devices and workspaces. Register webhooks for real-time notifications on messages, rooms, memberships, meetings, participants, recordings, transcripts, and telephony events. Perform administrative actions including audit events, hybrid services, compliance, and organization-wide management.

Connect Cisco Webex to production AI agents

See how Metorial gives Cisco Webex access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Cisco Webex to AI agents with Metorial.

  1. Can Metorial connect Cisco Webex to AI agents?
    Yes. Metorial connects AI agents to Cisco Webex through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.