Connect Delighted to AI agents

Connect Delighted to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

list_people

List People

List survey recipients. Can filter by date range, email, or phone number. Also supports listing unsubscribed people and bounced emails by setting the `listType` parameter.

add_to_autopilot

Add to Autopilot

Add a person to Autopilot for recurring surveys. Use email platform for email-based surveys or SMS platform for text-based surveys.

list_survey_responses

List Survey Responses

Retrieve survey responses with scores, comments, tags, notes, and additional question answers. Supports filtering by date range, person, and trend. Results are paginated.

send_survey

Send Survey

Send a survey to a person by creating or updating their record in Delighted. Supports email and SMS channels with configurable delay, locale, and custom properties. You can also create a person without sending a survey by setting `send` to false.

get_metrics

Get Metrics

Retrieve aggregated survey metrics including NPS score, promoter/passive/detractor counts and percentages, and total response count. Useful for dashboard reporting and analytics.

cancel_pending_surveys

Cancel Pending Surveys

Cancel all pending (not yet sent) survey requests for a specific person. Useful for preventing scheduled surveys from being dispatched.

get_autopilot_config

Get Autopilot Configuration

Retrieve the Autopilot configuration for email or SMS, including active status and survey frequency.

add_survey_response

Add Survey Response

Programmatically add a survey response for a person. Useful for importing responses collected outside of Delighted.

unsubscribe_person

Unsubscribe Person

Unsubscribe a person from future Delighted surveys. Equivalent to the person clicking "Unsubscribe" in a survey email. Does not delete historical survey responses.

delete_person

Delete Person

Delete a person and all their associated data from Delighted. This permanently removes surveys, responses, properties, Autopilot membership, and all other linked data. Identify the person by ID, email, or phone number.

list_autopilot_members

List Autopilot Members

List people currently enrolled in Autopilot for email or SMS recurring surveys. Includes next scheduled survey details.

remove_from_autopilot

Remove from Autopilot

Remove a person from Autopilot, cancelling their scheduled recurring surveys. Does not delete the person or their existing responses.

More integrations teams use with Delighted

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Airtable

Create, read, update, and delete records in Airtable bases and tables. Manage base schemas including creating tables and fields. Filter records using formulas, sort by fields, and scope queries to specific views. Upsert records to find, create, or update in a single call. Upload attachments to records, read and write record comments, list accessible bases, and receive real-time base change events through webhooks.

Technical notes for Delighted

Send customer experience surveys (NPS, CSAT, CES) via email or SMS and collect feedback programmatically. Create and manage survey recipients with custom properties, retrieve survey responses with scores, comments, and tags, and access aggregated metrics like NPS scores. Manage Autopilot recurring survey automation, handle pending survey requests, unsubscribe people, and receive webhooks for survey response and unsubscribe events.

Connect Delighted to production AI agents

See how Metorial gives Delighted access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Delighted to AI agents with Metorial.

  1. Can Metorial connect Delighted to AI agents?
    Yes. Metorial connects AI agents to Delighted through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.