Engage MCP server

Connect Engage to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Engage MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the manage account membership tool in Engage
  • Use the create or update user tool in Engage
  • Use the get user tool in Engage
  • Use the manage list tool in Engage
  • Use the send transactional email tool in Engage
  • Use the send transactional sms tool in Engage

Supported Tools

manage_account

Manage Account Membership

Manages customer-account relationships in Engage. Accounts represent organizations that customers belong to. You can add customers to accounts, remove them, change their roles, convert user types, or list account members.

create_or_update_user

Create or Update User

Creates a new user (customer or account) in Engage, or updates an existing user's attributes. When creating, provide a **uid** as the unique identifier from your application. When updating, the same uid is used to locate the user. Supports standard fields, custom metadata attributes, device tokens, list subscriptions, and account associations.

get_user

Get User

Retrieves a user's full profile from Engage by their unique identifier. Returns all standard attributes, custom metadata, list subscriptions, account associations, device tokens, and message stats.

manage_list

Manage List

Creates, updates, retrieves, or archives a subscription list in Engage. Lists group customers for targeted messaging and campaigns. Supports double opt-in and redirect URLs for post-subscription behavior.

send_email

Send Transactional Email

Sends a transactional email through Engage or a connected Email Service Provider (ESP). Supports HTML content, plain text, or pre-built templates with variable substitution. Useful for password resets, activity notifications, receipts, and other programmatic emails.

send_sms

Send Transactional SMS

Sends a transactional SMS through a connected SMS provider. Supports Twilio, Termii, Africa's Talking, KudiSMS, and Hollatags. The source parameter specifies which provider to use.

list_users

List Users

Retrieves a paginated list of users from Engage. Supports filtering by email and cursor-based pagination. Returns up to 30 users per page.

list_lists

List Subscription Lists

Retrieves a paginated list of all subscription lists in your Engage account. Returns list details including subscriber counts and configuration.

archive_or_delete_user

Archive or Delete User

Archives or permanently deletes a user from Engage. Archiving preserves the user data but deactivates the user. Deleting permanently removes the user.

track_event

Track Event

Tracks a custom event for a user in Engage. Events can be used for user segmentation, triggering automation workflows, and tracking user behavior. Supports events with a single value, multiple properties, or just an event name.

merge_users

Merge Users

Merges two user profiles into one. The source user's data is combined into the destination user's profile. The source user is removed after merging.

manage_subscription

Manage List Subscription

Manages a user's subscription to an Engage list. Can subscribe a new user, update subscription status (subscribe/unsubscribe), or remove a user entirely from a list. You can also add or remove a user from multiple lists at once using the bulk action.

delete_device_token

Delete Device Token

Removes a registered device token from an Engage user profile, for example when the user logs out of a mobile application. Call get_user to see the registered device tokens.

delete_user_attribute

Delete User Attribute

Deletes a custom metadata attribute from an Engage customer or account. Standard fields such as first_name, last_name, email, and number cannot be deleted with this operation.

Connect Engage to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Engage in Metorial. In your Metorial portal, enable the Engage MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Engage tools.

Run Engage through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Engage and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Engage tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Engage

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings.

Technical notes for Engage

Manage customer and account profiles, track custom events, and send transactional emails and SMS. Create, update, archive, delete, and merge users. Manage account membership, roles, subscription lists, and opt-in subscriptions. Remove custom profile attributes and registered device tokens.

Frequently asked questions

Common questions about connecting Engage to AI agents with Metorial.

  1. How many tools does the Engage MCP server have?
    The Engage MCP server exposes 14 tools, including Manage Account Membership, Create or Update User, Get User. Each one is governed and traced through Metorial.
  2. Engage exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Engage MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Engage and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Engage MCP server yourself or use the hosted gateway.

Connect Engage to production AI agents

See how Metorial gives your team governed access to Engage, with tracing and security controls built in.