Connect Gong to AI agents

Connect Gong to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

push_digital_interaction

Push Digital Interaction

Push digital interaction events into Gong's activity timeline. Supports events like content shares and content views, enabling external engagement data to appear alongside calls and emails in Gong.

list_flows

List Engage Flows

Retrieve available Gong Engage flows and flow folders. Returns company flows, personal flows, and shared flows for a given user. Use to browse outreach automation sequences.

list_calls

List Calls

Retrieve a list of calls from Gong filtered by date range. Returns basic call metadata including title, duration, direction, and timestamps. Use this for browsing calls or finding calls within a specific time window.

create_meeting

Create Meeting

Create a new meeting in Gong. Define the meeting title, schedule, organizer, and attendees. The meeting will appear in Gong's meeting tracking.

lookup_privacy_data

Lookup Privacy Data

Look up all Gong elements referencing a specific email address or phone number. Useful for GDPR data subject access requests (DSARs) to understand what data exists for a person.

assign_prospects_to_flow

Assign Prospects to Flow

Assign CRM prospects (contacts or leads) to a Gong Engage flow. Supports assigning up to 100 prospects in a single request. Use this to automate outreach by adding prospects to an existing flow.

erase_privacy_data

Erase Privacy Data

Erase all references to a specific email address or phone number from Gong. Supports GDPR right-to-erasure compliance. **This action is irreversible.**

get_call_transcripts

Get Call Transcripts

Retrieve full transcripts for Gong calls. Returns speaker-labeled, timestamped transcription data. Useful for NLP analysis, sentiment analysis, or reviewing conversation content.

list_workspaces

List Workspaces

Retrieve all workspaces in the Gong organization. Workspaces are used to organize calls, users, and settings. Returns workspace IDs and names.

unassign_prospect_from_flow

Unassign Prospect from Flow

Remove a prospect from Gong Engage flows. Can remove from a specific flow by providing the flowId, or from all flows if only the prospect ID is provided.

get_scorecards

Get Scorecards

Retrieve scorecard answers from Gong. Returns answers for scorecards reviewed during a date range, for specific scorecards, or for specific reviewed users. Useful for tracking coaching quality and call evaluations.

delete_meeting

Delete Meeting

Delete a meeting from Gong by its ID. This permanently removes the meeting record.

list_users

List Users

Retrieve all Gong users in the organization. Returns user profile information including name, email, title, and activity status. Supports pagination and optionally includes avatar URLs.

get_call_details

Get Call Details

Retrieve detailed/extensive data for specific calls by their IDs or date range. Returns rich data including participants, topics, trackers, AI brief, highlights, key points, interaction stats, and more. Use the **includeContent** and **includeInteraction** flags to control which data is returned.

browse_library

Browse Library

Browse Gong's call library. Retrieve library folders and optionally list calls within a specific folder. Use to navigate and discover organized call recordings.

get_crm_data

Get CRM Data

Retrieve CRM objects uploaded to Gong. Fetch specific CRM entities (accounts, contacts, deals, leads, or users) by their CRM IDs.

get_user_activity_stats

Get User Activity Stats

Retrieve aggregated activity statistics for Gong users over a date range. Returns metrics like calls hosted, attended, feedback given/received, and listening activity. Optionally retrieve **daily breakdowns** or **interaction stats** (talk ratio, longest monologue, etc.).

add_call_media

Add Call Media

Upload a recording file for a Gong call created from an external recorder or telephony system.

get_crm_metadata

Get CRM Metadata

Read Gong CRM API metadata: registered integrations, selected entity schema fields, or asynchronous CRM upload/delete request status.

get_user

Get User

Retrieve a specific Gong user by ID, including profile metadata and settings returned by Gong.

create_call

Create Call

Create a Gong call record from an external recorder or telephony system. Provide call metadata and either a downloadMediaUrl or use the returned callId with add_call_media.

get_settings_definitions

Get Settings Definitions

Retrieve Gong settings definitions for keyword trackers and scorecards. Use this before requesting call details or scorecard stats when you need tracker or scorecard IDs and names.

manage_call_user_access

Manage Call User Access

Grant, revoke, or retrieve individual user access for Gong calls. This manages only access created through Gong's call user access API.

list_users_by_filter

List Users By Filter

List Gong users with extensive filters, including user IDs and creation time ranges.

update_meeting

Update Meeting

Update an existing Gong meeting's time, title, organizer, invitees, or external ID.

More integrations teams use with Gong

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Technical notes for Gong

Access and analyze sales call recordings, transcripts, and conversation intelligence data. Retrieve call details including participants, topics, trackers, scorecards, and full transcripts with speaker labels. Upload and manage call recordings from external systems. Retrieve user activity statistics such as talk ratios and interaction metrics. Manage CRM data by uploading accounts, contacts, deals, and leads. List and manage Engage outreach automation flows, assign or unassign prospects, and override flow content for campaigns. Browse and manage the call library and folders. Push digital interaction events like content shares and views. Create, validate, and delete meetings. Handle data privacy operations including GDPR-compliant erasure of user data. Retrieve audit logs, tracker configurations, workspace details, and permission profiles. Receive webhook notifications when calls match configured automation rules.

Connect Gong to production AI agents

See how Metorial gives Gong access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Gong to AI agents with Metorial.

  1. Can Metorial connect Gong to AI agents?
    Yes. Metorial connects AI agents to Gong through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.