push_digital_interaction
Push Digital Interaction
Push digital interaction events into Gong's activity timeline. Supports events like content shares and content views, enabling external engagement data to appear alongside calls and emails in Gong.
push_digital_interaction
Push digital interaction events into Gong's activity timeline. Supports events like content shares and content views, enabling external engagement data to appear alongside calls and emails in Gong.
list_flows
Retrieve available Gong Engage flows and flow folders. Returns company flows, personal flows, and shared flows for a given user. Use to browse outreach automation sequences.
list_calls
Retrieve a list of calls from Gong filtered by date range. Returns basic call metadata including title, duration, direction, and timestamps. Use this for browsing calls or finding calls within a specific time window.
create_meeting
Create a new meeting in Gong. Define the meeting title, schedule, organizer, and attendees. The meeting will appear in Gong's meeting tracking.
lookup_privacy_data
Look up all Gong elements referencing a specific email address or phone number. Useful for GDPR data subject access requests (DSARs) to understand what data exists for a person.
assign_prospects_to_flow
Assign CRM prospects (contacts or leads) to a Gong Engage flow. Supports assigning up to 100 prospects in a single request. Use this to automate outreach by adding prospects to an existing flow.
erase_privacy_data
Erase all references to a specific email address or phone number from Gong. Supports GDPR right-to-erasure compliance. **This action is irreversible.**
get_call_transcripts
Retrieve full transcripts for Gong calls. Returns speaker-labeled, timestamped transcription data. Useful for NLP analysis, sentiment analysis, or reviewing conversation content.
list_workspaces
Retrieve all workspaces in the Gong organization. Workspaces are used to organize calls, users, and settings. Returns workspace IDs and names.
unassign_prospect_from_flow
Remove a prospect from Gong Engage flows. Can remove from a specific flow by providing the flowId, or from all flows if only the prospect ID is provided.
get_scorecards
Retrieve scorecard answers from Gong. Returns answers for scorecards reviewed during a date range, for specific scorecards, or for specific reviewed users. Useful for tracking coaching quality and call evaluations.
delete_meeting
Delete a meeting from Gong by its ID. This permanently removes the meeting record.
list_users
Retrieve all Gong users in the organization. Returns user profile information including name, email, title, and activity status. Supports pagination and optionally includes avatar URLs.
get_call_details
Retrieve detailed/extensive data for specific calls by their IDs or date range. Returns rich data including participants, topics, trackers, AI brief, highlights, key points, interaction stats, and more. Use the **includeContent** and **includeInteraction** flags to control which data is returned.
browse_library
Browse Gong's call library. Retrieve library folders and optionally list calls within a specific folder. Use to navigate and discover organized call recordings.
get_crm_data
Retrieve CRM objects uploaded to Gong. Fetch specific CRM entities (accounts, contacts, deals, leads, or users) by their CRM IDs.
get_user_activity_stats
Retrieve aggregated activity statistics for Gong users over a date range. Returns metrics like calls hosted, attended, feedback given/received, and listening activity. Optionally retrieve **daily breakdowns** or **interaction stats** (talk ratio, longest monologue, etc.).
add_call_media
Upload a recording file for a Gong call created from an external recorder or telephony system.
get_crm_metadata
Read Gong CRM API metadata: registered integrations, selected entity schema fields, or asynchronous CRM upload/delete request status.
get_user
Retrieve a specific Gong user by ID, including profile metadata and settings returned by Gong.
create_call
Create a Gong call record from an external recorder or telephony system. Provide call metadata and either a downloadMediaUrl or use the returned callId with add_call_media.
get_settings_definitions
Retrieve Gong settings definitions for keyword trackers and scorecards. Use this before requesting call details or scorecard stats when you need tracker or scorecard IDs and names.
manage_call_user_access
Grant, revoke, or retrieve individual user access for Gong calls. This manages only access created through Gong's call user access API.
list_users_by_filter
List Gong users with extensive filters, including user IDs and creation time ranges.
update_meeting
Update an existing Gong meeting's time, title, organizer, invitees, or external ID.
Access and analyze sales call recordings, transcripts, and conversation intelligence data. Retrieve call details including participants, topics, trackers, scorecards, and full transcripts with speaker labels. Upload and manage call recordings from external systems. Retrieve user activity statistics such as talk ratios and interaction metrics. Manage CRM data by uploading accounts, contacts, deals, and leads. List and manage Engage outreach automation flows, assign or unassign prospects, and override flow content for campaigns. Browse and manage the call library and folders. Push digital interaction events like content shares and views. Create, validate, and delete meetings. Handle data privacy operations including GDPR-compliant erasure of user data. Retrieve audit logs, tracker configurations, workspace details, and permission profiles. Receive webhook notifications when calls match configured automation rules.
Common questions about connecting Gong to AI agents with Metorial.