Connect Heyy to AI agents

Connect Heyy to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

trigger_workflow

Trigger Workflow

Trigger an automation workflow for a specific phone number on a channel. Optionally provide template variables and schedule the execution for a future time.

update_chat

Update Chat

Update a chat's properties including status, read state, and assignment. Use this to close or reopen chats, mark them as read/unread, or assign them to team members.

send_whatsapp_message

Send WhatsApp Message

Send a WhatsApp message to a contact through a specified channel. Supports text messages, template messages, and media messages (image, video, document, audio). For **text** messages, provide the body text directly. For **template** messages, provide a message template ID and optional variables. For **media** messages, provide a file ID obtained from the file upload tool. Messages can optionally be scheduled for future delivery.

list_workflows

List Workflows

List all automation workflows available on a specific channel. Returns workflow IDs and details that can be used to trigger automations or associate with broadcasts.

create_broadcast

Create Broadcast

Create a new broadcast campaign on a channel. Broadcasts allow you to send messages to many contacts at once for marketing outreach or re-engagement. You can schedule broadcasts, set recurrence, and include template variables.

delete_contact

Delete Contact

Permanently delete a contact from your Heyy business account. This removes the contact and all associated data.

list_chats

List Chats

List all chats on a specific channel. Returns chat IDs, statuses, contact associations, assignment details, and message timestamps. Use this to find ongoing conversations.

list_message_templates

List Message Templates

List all available WhatsApp message templates. Templates are Meta-approved message formats required for initiating WhatsApp conversations. Returns template IDs, names, statuses, categories, languages, and components. Use template IDs when sending template messages.

start_broadcast

Start Broadcast

Start a previously created broadcast campaign. Requires a media ID that was uploaded via the file upload tool. Once started, the broadcast will begin sending messages to its recipients.

add_broadcast_recipients

Add Broadcast Recipients

Add contacts as recipients to a broadcast campaign. Provide an array of contact IDs to add to the broadcast's recipient list.

get_business_info

Get Business Info

Retrieve details about your Heyy business account. Returns the business name, email, phone number, address, and other account-level configuration. Useful for verifying API connectivity and fetching business metadata.

list_broadcasts

List Broadcasts

List all broadcast campaigns on a specific channel. Returns broadcast IDs, names, statuses, schedules, and workflow associations.

create_contact

Create Contact

Create a new contact in your Heyy business account. Contacts represent customers or leads that you communicate with across channels. You can set names, email, phone number, labels, and custom attributes.

list_channels

List Channels

List all connected messaging channels in your Heyy business account. Returns channel IDs, names, types (WhatsApp, Instagram, Facebook Messenger, Live Chat), and statuses. Channel IDs are required for sending messages, managing chats, broadcasts, and workflows.

list_contacts

List Contacts

List and search contacts in your Heyy business account. Supports pagination, sorting, and search filtering. Returns contact details including names, phone numbers, emails, labels, and custom attributes.

update_contact

Update Contact

Update an existing contact's details in your Heyy business account. You can modify names, labels, and custom attributes. Note that email and phone number cannot be changed after creation.

More integrations teams use with Heyy

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Technical notes for Heyy

Send messages to contacts across WhatsApp, Instagram, Facebook Messenger, and website live chat from a unified inbox. Create and update contacts, upload files for conversations, retrieve business account information, and run marketing campaigns. Receive webhook notifications for incoming messages across all connected channels. Supports AI-powered customer support, lead qualification, and automated conversation workflows.

Connect Heyy to production AI agents

See how Metorial gives Heyy access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Heyy to AI agents with Metorial.

  1. Can Metorial connect Heyy to AI agents?
    Yes. Metorial connects AI agents to Heyy through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.