search_inbox_tags
Search Inbox Tags
Search for tags within a specific shared inbox. Can list all tags or search by name query. Useful for discovering available tags for categorizing conversations.
search_inbox_tags
Search for tags within a specific shared inbox. Can list all tags or search by name query. Useful for discovering available tags for categorizing conversations.
update_conversation
Update properties of a conversation in a shared inbox. Supports modifying the conversation's status, assignee, and tags. Provide only the fields you want to change.
get_conversation
Retrieve detailed information about a specific conversation in a shared inbox. Returns full conversation data including subject, status, assignee, tags, and timestamps.
search_inbox_users
Search for users within a specific shared inbox. Can list all users or search by name/email query. Useful for finding team members to assign conversations to.
list_conversations
Retrieve conversations from a shared inbox with pagination support. Returns a list of conversations along with a pagination token for fetching subsequent pages. Use sorting options to control the order of results.
list_inboxes
List all shared inboxes configured in your Hiver account. Returns inbox details including names and email addresses. Useful for discovering available shared mailboxes before performing operations on conversations within them.
get_inbox
Retrieve detailed information about a specific shared inbox by its ID, including its users and tags. Provides a complete view of the inbox's team members and available categorization tags.
Manage shared email inboxes and customer support conversations within Gmail and Outlook. List and browse shared inboxes, retrieve and update conversations (status, assignee, tags), search users and tags per inbox, and track email activity. Receive real-time webhooks for conversation updates, new inbound/outbound conversations, sent/received emails, internal notes, and CSAT ratings.
Common questions about connecting Hiver to AI agents with Metorial.