list_contacts
List Contacts
Retrieve a paginated list of contacts, or get a specific contact by ID. Contacts are end users who have interacted with AI agents.
list_contacts
Retrieve a paginated list of contacts, or get a specific contact by ID. Contacts are end users who have interacted with AI agents.
manage_assistant
Create, update, or delete an AI assistant. Assistants define the behavior, personality, and capabilities of the AI agents that handle conversations. Configure prompts, LLM model, voice settings, and connected tools.
delete_conversation
Delete a conversation by its ID. Permanently removes the conversation and its messages.
list_widgets
Retrieve a paginated list of widgets, or get a specific widget by ID. Widgets are deployment endpoints for AI agents — they can be embedded on websites, connected to telephony providers for voice, or linked to messaging channels.
manage_webhook
Create, update, or delete outbound webhooks. Webhooks push real-time data to external platforms when events occur (form submissions, conversation events, etc.). Each webhook must be uniquely assigned to a single form or assistant.
manage_contact
Create, update, or delete a contact. Contacts represent end users who interact with AI agents. Supports upsert (create or update by email/phone) for easy idempotent operations.
send_message
Send a message through a chat-based AI assistant via a configured widget. Messages can be sent across channels like SMS, WhatsApp, or web chat depending on the widget's configuration.
manage_campaign
Create, update, delete, or run outbound campaigns. Campaigns allow reaching multiple contacts via voice calls or chat messages. Use the "run" action to execute a campaign through a specific widget.
list_assistants
Retrieve a paginated list of AI assistants. Optionally fetch details for a specific assistant by ID, including linked widgets and data sources.
manage_form
Create, update, or delete forms that AI agents use to collect structured data from users during conversations. Forms can be connected to webhooks for pushing captured data to external systems.
make_call
Initiate an AI-powered outbound phone call to a specified phone number via a configured voice widget. The widget must be connected to a telephony provider (Twilio, Plivo, or Telnyx). Supports dynamic prompt variables for personalized conversations.
list_webhooks
Retrieve all outbound webhooks, or get a specific webhook by ID including its delivery logs.
list_data_sources
Retrieve a paginated list of data sources (knowledge bases), or get a specific data source by ID including its files.
list_forms
Retrieve a paginated list of forms, or get a specific form by ID. Can also list captured form submissions for a given form.
manage_data_source
Create or delete data sources, and add text content to existing data sources. Data sources serve as knowledge bases that AI agents reference during conversations. Also supports linking a data source to an assistant.
list_conversations
Retrieve conversations between AI agents and end users. Supports filtering by date range and fetching a specific conversation with its transcript. Can also list conversations for a specific contact.
disconnect_call
Disconnect an active AI voice call by its conversation ID. Use this to programmatically end ongoing calls or implement custom call flow logic.
Build, configure, and deploy AI-powered chat and voice agents across multiple channels. Create and manage AI assistants with custom prompts, knowledge bases, and tool integrations. Initiate outbound voice calls and bulk calling campaigns. Send messages through chat channels including SMS, WhatsApp, web chat, Telegram, Instagram, and Messenger. Manage contacts, conversations, forms, intents, and conversation flows. Configure data sources and knowledge bases for AI agents. Run outbound campaigns for voice and chat outreach. Collect structured data via AI-driven forms with webhook delivery. Access conversation analytics and interaction logs. Manage webhooks to push real-time events (form submissions, new conversations, new contacts) to external systems. Supports agency white-label features and custom tool integrations with external APIs.
Common questions about connecting Insightoai to AI agents with Metorial.