Connect Facebook Messenger to AI agents

Connect Facebook Messenger to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

get_user_profile

Get User Profile

Retrieve profile information for a Messenger user who has interacted with your Page. Returns available fields such as name, profile picture, locale, timezone, and gender.

manage_messenger_profile

Manage Messenger Profile

Configure the Messenger experience for your Page. Set or update the **Get Started** button, **greeting text**, **persistent menu**, **ice breakers**, and **whitelisted domains**. Provide only the fields you want to update — unspecified fields remain unchanged. Use the **delete** action to remove specific profile settings.

manage_thread_handover

Manage Thread Handover

Control conversation thread ownership between apps using the Handover Protocol. **Pass** thread control to another app (e.g., hand off to a live agent), **take** thread control back (primary receiver only), or **request** thread control from the current owner.

send_message

Send Message

Send a text message or media attachment to a Messenger user. Supports plain text with optional quick reply buttons, and media attachments (images, videos, audio, files) via URL. Use **messagingType** and **tag** to send messages outside the 24-hour messaging window.

send_template

Send Template

Send a structured message template to a Messenger user. Supports **Generic** (carousel), **Button**, **Media**, and **Receipt** templates. Choose the appropriate templateType and provide the corresponding fields.

send_sender_action

Send Sender Action

Display a typing indicator or mark a message as read in a Messenger conversation. Use **typing_on** to show a typing bubble, **typing_off** to hide it, and **mark_seen** to show a read receipt.

More integrations teams use with Facebook Messenger

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Technical notes for Facebook Messenger

Send and receive messages between Facebook Pages and users through Messenger. Create rich message templates including carousels, buttons, receipts, and media. Manage Messenger profile settings such as greeting text, persistent menus, get started buttons, and ice breakers. Retrieve user profile information. Display typing indicators and read receipts. Handle conversation handover between bots and live agents. Link Messenger users to external accounts. Subscribe to real-time webhook events for messages, postbacks, referrals, reactions, deliveries, and read receipts. Supports a 24-hour messaging window with message tags for follow-up communications.

Connect Facebook Messenger to production AI agents

See how Metorial gives Facebook Messenger access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Facebook Messenger to AI agents with Metorial.

  1. Can Metorial connect Facebook Messenger to AI agents?
    Yes. Metorial connects AI agents to Facebook Messenger through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.