Ask your agent in plain language. Each of these maps to a real tool on the server.
search_items
Searches for work items (tickets, tasks, etc.) using filter criteria. Supports filtering by name, creation time, status, and custom fields. Use operations like EQ (equals), CONTAINS, GT/LT (greater/less than) for flexible querying.
get_organization
Retrieves organization profile and policy information from OneDesk. Returns the organization's configuration including available item types, container types, and user types. Useful for discovering type identifiers needed when creating items, projects, or users.
create_user
Creates a new internal user in OneDesk. Use this for internal team members (agents). Specify the user type and optionally assign them to teams.
create_item
Creates a new work item (ticket, task, or other configurable item type) in OneDesk. Use this to submit tickets, create tasks, or add any other type of work item to a project. Supports setting priority, description, type, and associating the item with a project.
create_project
Creates a new project in OneDesk. Projects are containers for organizing work items like tickets and tasks. Optionally assign a parent portfolio and project type.
search_projects
Searches for projects using filter criteria. Supports filtering by name, creation time, due date, invoice type, and custom fields. Returns matching projects with their full details.
create_message
Creates a message or comment on a conversation in OneDesk. Use this to add comments to tickets, tasks, or other work items via their conversation ID. Message visibility follows the existing conversation.
get_item
Retrieves a single work item by its internal ID or external ID. Returns full details of the item including name, description, status, priority, assignees, and custom fields.
update_item
Updates an existing work item in OneDesk by its numeric internal ID or external ID. External ID lookup requires an API key connection. Modify the name, description, priority, or completion percentage of a ticket, task, or other item type.
get_project
Retrieve project details by external ID. Use the ID returned by create_project or discover it with search_projects. Requires an API key connection.
search_teams
Discover teams and their external IDs with detailed results. Requires an API key connection.
search_users
Discover users and their external IDs with detailed results. Requires an API key connection.
Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.
{"mcpServers": {"metorial": {"url": "<your-magic-mcp-url>"}}}
claude mcp add --transport http metorial <your-magic-mcp-url>
codex mcp add metorial --url <your-magic-mcp-url>codex mcp login metorial
One governed layer for every app your agents reach, not a separate connector per tool.
Create, read, update, and archive pages and databases in a Notion workspace. Manage blocks (paragraphs, lists, headings, embeds, etc.) within pages. Query databases with filters and sorts across rich property types including text, numbers, dates, selects, relations, and formulas. Search across pages and databases by title. Add and read comments on pages and blocks. Upload files to pages. Manage workspace users and retrieve user profiles.
Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings.
Create, update, and search for tickets, tasks, and other work items with custom fields, priorities, and assignments. Manage projects and portfolios hierarchically. Track time with timesheets and work logs. Create and manage invoices and quotes. Handle customer and organization records. Add internal comments and public-facing messages to work items. Search and filter across items, projects, and entities using property-based conditions.
Common questions about connecting Onedesk to AI agents with Metorial.
