Connect Productlane to AI agents

Connect Productlane to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

delete_contact

Delete Contact

Permanently delete a contact from Productlane.

update_thread

Update Thread

Update an existing feedback thread. You can change the title, text, pain level, state, assignee, linked project, tags, or other properties. Only provided fields will be updated.

get_workspace

Get Workspace

Retrieve workspace details including branding settings and the latest changelog entry. This is a public endpoint.

delete_changelog

Delete Changelog

Permanently delete a changelog entry.

get_thread

Get Thread

Retrieve detailed information about a specific feedback thread, including contact, company, assignee, tags, and optionally the full conversation history.

update_company

Update Company

Update an existing company's details. You can modify the name, domains, size, revenue, tier, and status. Only provided fields will be updated.

create_upvote

Create Upvote

Upvote a project or issue on the portal on behalf of a user. Requires the voter's email and either a project or issue ID. This is a public action and does not require authentication.

create_contact

Create Contact

Create a new contact in Productlane. Contacts represent individuals who provide feedback or interact through support channels. You can optionally link the contact to an existing company.

list_threads

List Threads

List feedback threads (insights) in your Productlane workspace. Threads represent feedback items or conversations from customers. Supports filtering by state, linked issue, or project.

update_changelog

Update Changelog

Update an existing changelog entry. You can modify the title, content, date, published status, or archive it. Only provided fields will be updated.

send_thread_message

Send Thread Message

Send a reply message in an existing feedback thread. This can be used to respond to customer feedback or continue a conversation within a thread.

get_project

Get Portal Project

Retrieve detailed information about a specific portal project.

get_contact

Get Contact

Retrieve detailed information about a specific contact by ID.

list_issues

List Portal Issues

List issues from the public portal. Issues represent individual work items within projects that customers can view and upvote.

create_changelog

Create Changelog

Create a new changelog entry. Changelogs share product updates with users. Content supports Markdown formatting. Entries are created as drafts by default.

list_contacts

List Contacts

List contacts in your Productlane workspace. Supports filtering by email or company, and pagination.

delete_company

Delete Company

Permanently delete a company from Productlane.

get_company

Get Company

Retrieve detailed information about a specific company, including its upvotes and associated projects.

create_company

Create Company

Create a new company in Productlane. Companies represent organizations whose contacts provide feedback. You can set domains for automatic contact linking, revenue, size, status, and tier information.

list_users

List Workspace Members

List all members of the current workspace, including their roles and profile information. Useful for finding assignee IDs when creating or updating threads.

update_contact

Update Contact

Update an existing contact's details. You can modify name, email, or company association. Only provided fields will be updated.

delete_upvote

Delete Upvote

Remove an upvote from a project or issue.

create_thread

Create Thread

Create a new feedback thread (insight) in Productlane. Threads capture customer feedback, support conversations, and feature requests. Each thread must be associated with a contact email and includes a pain level to indicate severity.

list_upvotes

List Upvotes

List all upvotes in your workspace. Returns upvotes with their associated contact, project, and issue references.

list_companies

List Companies

List companies in your Productlane workspace. Supports filtering by domain or name, and pagination.

list_projects

List Portal Projects

List projects from the public portal/roadmap. Projects represent roadmap items that customers can view and upvote. Requires a workspace ID (uses config if not provided).

get_changelog

Get Changelog

Retrieve a specific changelog entry by ID, including its full content/notes.

list_changelogs

List Changelogs

List changelog entries for a workspace. Published changelogs are publicly accessible. Supports pagination.

More integrations teams use with Productlane

Linear

Create, read, update, and delete issues across teams with support for priorities, labels, assignees, due dates, and workflow states. Manage projects that group related issues, and organize work into time-boxed cycles (sprints). Create and manage documents, comments, and file attachments. Search issues using vector similarity or rich filters. Configure teams, workflow states, and labels. Track customers and link them to issues. Subscribe to real-time webhooks for changes to issues, projects, cycles, comments, documents, and more.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Technical notes for Productlane

Manage customer feedback, support insights, and public roadmaps. Create and list companies, contacts, and segments. Create, retrieve, and update feedback threads/insights. Access portal projects and issues, manage upvotes, and submit feedback. Retrieve changelogs and workspace information. Useful for consolidating customer feedback into actionable product work.

Connect Productlane to production AI agents

See how Metorial gives Productlane access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Productlane to AI agents with Metorial.

  1. Can Metorial connect Productlane to AI agents?
    Yes. Metorial connects AI agents to Productlane through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.