delete_contact
Delete Contact
Permanently delete a contact from Productlane.
delete_contact
Permanently delete a contact from Productlane.
update_thread
Update an existing feedback thread. You can change the title, text, pain level, state, assignee, linked project, tags, or other properties. Only provided fields will be updated.
get_workspace
Retrieve workspace details including branding settings and the latest changelog entry. This is a public endpoint.
delete_changelog
Permanently delete a changelog entry.
get_thread
Retrieve detailed information about a specific feedback thread, including contact, company, assignee, tags, and optionally the full conversation history.
update_company
Update an existing company's details. You can modify the name, domains, size, revenue, tier, and status. Only provided fields will be updated.
create_upvote
Upvote a project or issue on the portal on behalf of a user. Requires the voter's email and either a project or issue ID. This is a public action and does not require authentication.
create_contact
Create a new contact in Productlane. Contacts represent individuals who provide feedback or interact through support channels. You can optionally link the contact to an existing company.
list_threads
List feedback threads (insights) in your Productlane workspace. Threads represent feedback items or conversations from customers. Supports filtering by state, linked issue, or project.
update_changelog
Update an existing changelog entry. You can modify the title, content, date, published status, or archive it. Only provided fields will be updated.
send_thread_message
Send a reply message in an existing feedback thread. This can be used to respond to customer feedback or continue a conversation within a thread.
get_project
Retrieve detailed information about a specific portal project.
get_contact
Retrieve detailed information about a specific contact by ID.
list_issues
List issues from the public portal. Issues represent individual work items within projects that customers can view and upvote.
create_changelog
Create a new changelog entry. Changelogs share product updates with users. Content supports Markdown formatting. Entries are created as drafts by default.
list_contacts
List contacts in your Productlane workspace. Supports filtering by email or company, and pagination.
delete_company
Permanently delete a company from Productlane.
get_company
Retrieve detailed information about a specific company, including its upvotes and associated projects.
create_company
Create a new company in Productlane. Companies represent organizations whose contacts provide feedback. You can set domains for automatic contact linking, revenue, size, status, and tier information.
list_users
List all members of the current workspace, including their roles and profile information. Useful for finding assignee IDs when creating or updating threads.
update_contact
Update an existing contact's details. You can modify name, email, or company association. Only provided fields will be updated.
delete_upvote
Remove an upvote from a project or issue.
create_thread
Create a new feedback thread (insight) in Productlane. Threads capture customer feedback, support conversations, and feature requests. Each thread must be associated with a contact email and includes a pain level to indicate severity.
list_upvotes
List all upvotes in your workspace. Returns upvotes with their associated contact, project, and issue references.
list_companies
List companies in your Productlane workspace. Supports filtering by domain or name, and pagination.
list_projects
List projects from the public portal/roadmap. Projects represent roadmap items that customers can view and upvote. Requires a workspace ID (uses config if not provided).
get_changelog
Retrieve a specific changelog entry by ID, including its full content/notes.
list_changelogs
List changelog entries for a workspace. Published changelogs are publicly accessible. Supports pagination.
Manage customer feedback, support insights, and public roadmaps. Create and list companies, contacts, and segments. Create, retrieve, and update feedback threads/insights. Access portal projects and issues, manage upvotes, and submit feedback. Retrieve changelogs and workspace information. Useful for consolidating customer feedback into actionable product work.
Common questions about connecting Productlane to AI agents with Metorial.