Productlane MCP server

Connect Productlane to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Productlane MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the delete contact tool in Productlane
  • Use the update thread tool in Productlane
  • Use the get workspace tool in Productlane
  • Use the delete changelog tool in Productlane
  • Use the get thread tool in Productlane
  • Use the update company tool in Productlane

Supported Tools

delete_contact

Delete Contact

Permanently delete a contact from Productlane.

update_thread

Update Thread

Update an existing feedback thread. You can change the title, text, pain level, state, assignee, linked project, tags, or other properties. Only provided fields will be updated.

get_workspace

Get Workspace

Retrieve workspace details including branding settings and the latest changelog entry. This is a public endpoint.

delete_changelog

Delete Changelog

Permanently delete a changelog entry.

get_thread

Get Thread

Retrieve detailed information about a specific feedback thread, including contact, company, assignee, tags, and optionally the full conversation history.

update_company

Update Company

Update an existing company's details. You can modify the name, domains, size, revenue, tier, and status. Only provided fields will be updated.

create_upvote

Create Upvote

Upvote a project or issue on the portal on behalf of a user. Requires the voter's email and either a project or issue ID. This is a public action and does not require authentication.

create_contact

Create Contact

Create a new contact in Productlane. Contacts represent individuals who provide feedback or interact through support channels. You can optionally link the contact to an existing company.

list_threads

List Threads

List feedback threads (insights) in your Productlane workspace. Threads represent feedback items or conversations from customers. Supports filtering by state, linked issue, or project.

update_changelog

Update Changelog

Update an existing changelog entry. You can modify the title, content, date, published status, or archive it. Only provided fields will be updated.

send_thread_message

Send Thread Message

Send a reply message in an existing feedback thread. This can be used to respond to customer feedback or continue a conversation within a thread.

get_project

Get Portal Project

Retrieve detailed information about a specific portal project.

get_contact

Get Contact

Retrieve detailed information about a specific contact by ID.

list_issues

List Portal Issues

List issues from the public portal. Issues represent individual work items within projects that customers can view and upvote.

create_changelog

Create Changelog

Create a new changelog entry. Changelogs share product updates with users. Content supports Markdown formatting. Entries are created as drafts by default.

list_contacts

List Contacts

List contacts in your Productlane workspace. Supports filtering by email or company, and pagination.

delete_company

Delete Company

Permanently delete a company from Productlane.

get_company

Get Company

Retrieve detailed information about a specific company, including its upvotes and associated projects.

create_company

Create Company

Create a new company in Productlane. Companies represent organizations whose contacts provide feedback. You can set domains for automatic contact linking, revenue, size, status, and tier information.

list_users

List Workspace Members

List all members of the current workspace, including their roles and profile information. Useful for finding assignee IDs when creating or updating threads.

update_contact

Update Contact

Update an existing contact's details. You can modify name, email, or company association. Only provided fields will be updated.

delete_upvote

Delete Upvote

Remove an upvote from a project or issue.

create_thread

Create Thread

Create a new feedback thread (insight) in Productlane. Threads capture customer feedback, support conversations, and feature requests. Each thread must be associated with a contact email and includes a pain level to indicate severity.

list_upvotes

List Upvotes

List all upvotes in your workspace. Returns upvotes with their associated contact, project, and issue references.

list_companies

List Companies

List companies in your Productlane workspace. Supports filtering by domain or name, and pagination.

list_projects

List Portal Projects

List projects from the public portal/roadmap. Projects represent roadmap items that customers can view and upvote. Requires a workspace ID (uses config if not provided).

get_changelog

Get Changelog

Retrieve a specific changelog entry by ID, including its full content/notes.

list_changelogs

List Changelogs

List changelog entries for a workspace. Published changelogs are publicly accessible. Supports pagination.

create_portal_feedback

Create Portal Feedback

Submit customer feedback through the legacy v1 public portal endpoint, optionally linked to a project. Use list_contacts or list_companies to find your workspace ID, or copy it from Settings → API.

Connect Productlane to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Productlane in Metorial. In your Metorial portal, enable the Productlane MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Productlane tools.

Run Productlane through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Productlane and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Productlane tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Productlane

Notion

Create, read, update, and archive pages and databases in a Notion workspace. Manage blocks (paragraphs, lists, headings, embeds, etc.) within pages. Query databases with filters and sorts across rich property types including text, numbers, dates, selects, relations, and formulas. Search across pages and databases by title. Add and read comments on pages and blocks. Upload files to pages. Manage workspace users and retrieve user profiles.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings.

Technical notes for Productlane

Manage customer feedback, support insights, and public roadmaps. Create and list companies, contacts, and segments. Create, retrieve, and update feedback threads/insights. Access portal projects and issues, manage upvotes, and submit feedback. Retrieve changelogs and workspace information. Useful for consolidating customer feedback into actionable product work.

Frequently asked questions

Common questions about connecting Productlane to AI agents with Metorial.

  1. How many tools does the Productlane MCP server have?
    The Productlane MCP server exposes 29 tools, including Delete Contact, Update Thread, Get Workspace. Each one is governed and traced through Metorial.
  2. Productlane exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Productlane MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Productlane and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Productlane MCP server yourself or use the hosted gateway.

Connect Productlane to production AI agents

See how Metorial gives your team governed access to Productlane, with tracing and security controls built in.