Connect Remote Retrieval to AI agents

Connect Remote Retrieval to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

list_orders

List Orders

Retrieve equipment return orders with pagination support. Returns order details including payment status, shipping status, employee and company information, and shipment tracking. Supports cursor-based pagination (25 orders per page).

create_return_order

Create Return Order

Create one or more equipment return orders for remote employees. Supports returning laptops, monitors, cell phones, and tablets. Orders can be either "Return To Company" (with optional data destruction services) or "Recycle with Data Destruction". When using "Return To Company", you can optionally add data destruction with return to company, or data destruction with forwarding to a new employee.

get_company_details

Get Company Details

Retrieve the registered company profile information associated with the authenticated API key. Returns the company name, email, full address, and account creation date.

get_order_details

Get Order Details

Retrieve detailed information for a specific equipment return order by its order ID. Returns employee and company details, device type, and full shipment tracking status for both outbound (box to employee) and return (device to company) shipments.

get_device_prices

Get Device Prices

Retrieve real-time pricing for all supported equipment return types. Monitor prices are split into standard (17–23 inches) and Monitor_27 (24–27 inches) categories.

More integrations teams use with Remote Retrieval

Linear

Create, read, update, and delete issues across teams with support for priorities, labels, assignees, due dates, and workflow states. Manage projects that group related issues, and organize work into time-boxed cycles (sprints). Create and manage documents, comments, and file attachments. Search issues using vector similarity or rich filters. Configure teams, workflow states, and labels. Track customers and link them to issues. Subscribe to real-time webhooks for changes to issues, projects, cycles, comments, documents, and more.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Airtable

Create, read, update, and delete records in Airtable bases and tables. Manage base schemas including creating tables and fields. Filter records using formulas, sort by fields, and scope queries to specific views. Upsert records to find, create, or update in a single call. Upload attachments to records, read and write record comments, list accessible bases, and receive real-time base change events through webhooks.

Bitbucket

Manage Git repositories, pull requests, and CI/CD pipelines on Bitbucket Cloud. Create, fork, and configure repositories within workspaces and projects. Create, review, approve, merge, and decline pull requests with inline code comments. Browse source code, list commits, and manage branches and tags. Track issues with the built-in issue tracker. Trigger, monitor, and manage Bitbucket Pipelines. List workspace members, configure repository default reviewers and branch restrictions, create and manage repository webhooks, and search code across repositories.

GitLab

Manage GitLab projects, repositories, issues, merge requests, releases, and CI/CD workflows from one provider. Includes pipeline, job, variable, environment, schedule, trigger, runner, deployment, CI lint, and test report tools.

Technical notes for Remote Retrieval

Manage IT equipment return and recovery logistics for remote employees. Create single or bulk orders to retrieve laptops, monitors, tablets, and cell phones via prepaid shipping boxes. Track order status through the full lifecycle — from shipping label creation to device delivery. Supports "Return To Company" and "Recycle with Data Destruction" order types, with optional data destruction services. Retrieve device pricing, order details, payment status, shipment tracking, and company profile information. Upload CSV files for bulk order creation.

Connect Remote Retrieval to production AI agents

See how Metorial gives Remote Retrieval access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Remote Retrieval to AI agents with Metorial.

  1. Can Metorial connect Remote Retrieval to AI agents?
    Yes. Metorial connects AI agents to Remote Retrieval through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.