update_presence
Updates the presence and availability status for a RingCentral user. Supports changing the user status (Available, Busy, Offline) and Do Not Disturb mode (TakeAllCalls, DoNotAcceptAnyCalls, DoNotAcceptDepartmentCalls, TakeDepartmentCallsOnly).
list_call_logs
Retrieves call log records from RingCentral. Supports both extension-level and account-level call logs with filtering by date range, call type, and direction.
send_sms
Send an SMS or MMS message via RingCentral. Supports person-to-person (P2P) messaging for individual conversations and application-to-person (A2P) high-volume batch messaging for bulk notifications or campaigns.
make_call
Place an outbound phone call using RingCentral's RingOut API. This initiates a two-leg call: first ringing the caller's phone (fromNumber), then connecting to the destination (toNumber) once answered.
list_extensions
Lists and searches RingCentral account extensions (users, departments, IVR menus, etc.) with optional filtering by extension type and status. Returns paginated results.
get_presence
Retrieve a user's presence and availability status in RingCentral. Returns the user's current status, do-not-disturb setting, presence, and telephony state. Omit extensionId to get the authenticated user's presence.
manage_call
Manage an active call via RingCentral's Call Control API. Supports placing a call on hold, resuming a held call, transferring a call to another number, or forwarding a call to another number.
send_fax
Send a fax to one or more recipients via RingCentral. Supports custom resolution, cover page text, and a file attachment encoded as base64.
manage_meeting
Create, retrieve, update, delete, or list RingCentral video meetings. Combine multiple meeting management operations in a single tool — schedule a new meeting, update its settings, fetch details, or clean up old meetings.
list_messages
List messages from the RingCentral message store including SMS, fax, and voicemail. Supports filtering by message type, direction, date range, and pagination.
send_team_message
Post a message to a RingCentral team messaging chat. Supports plain text and optional attachments such as cards, events, and notes.
list_phone_numbers
List phone numbers assigned to a RingCentral extension. Returns all phone numbers associated with the specified extension, or the current user's extension if no extension ID is provided.
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.
Create, read, update, and delete pages, blog posts, comments, and attachments in Confluence spaces. Manage spaces, permissions, labels, and content restrictions. Search content using Confluence Query Language (CQL). Upload and download file attachments with versioning. Manage users, groups, and group memberships. Create and manage whiteboards, databases, folders, and templates. View and update inline tasks. Access audit logs. Listen for webhooks on page, blog, comment, attachment, space, label, and user events.
Send, read, and search email messages with support for recipients, attachments, and HTML content. Create, update, and send drafts. Manage conversation threads and organize messages with labels. Search mailboxes using Gmail query syntax (from, to, subject, date, attachment filters). Configure mail settings including forwarding rules, filters, vacation responders, signatures, aliases, and delegates. Import and insert messages for migration. Sync mailbox changes incrementally via history API. Subscribe to mailbox change notifications via push notifications.
Send and receive SMS, MMS, and fax messages from RingCentral phone numbers. Place and manage voice calls with controls like hold, transfer, park, and conference. Create and schedule video meetings and webinars, manage meeting recordings and registrations. Post messages, adaptive cards, tasks, and files into team messaging chats and channels. Access call logs and analytics with aggregate and timeline-based reporting. Manage account users, extensions, devices, phone numbers, and presence status. Connect with customers across social channels including Facebook, WhatsApp, Instagram, and X (Twitter). Leverage AI-powered speech-to-text transcription, conversation summaries, and interaction analytics. Subscribe to real-time event notifications via webhooks or WebSockets for calls, messages, presence changes, and more.
Common questions about connecting Ringcentral to AI agents with Metorial.
