Ringcentral MCP server

Connect Ringcentral to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Ringcentral MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the update presence tool in Ringcentral
  • Use the list call logs tool in Ringcentral
  • Use the send sms tool in Ringcentral
  • Use the make call tool in Ringcentral
  • Use the list extensions tool in Ringcentral
  • Use the get presence tool in Ringcentral

Supported Tools

update_presence

Update Presence

Updates the presence and availability status for a RingCentral user. Supports changing the user status (Available, Busy, Offline) and Do Not Disturb mode (TakeAllCalls, DoNotAcceptAnyCalls, DoNotAcceptDepartmentCalls, TakeDepartmentCallsOnly).

list_call_logs

List Call Logs

Retrieves call log records from RingCentral. Supports both extension-level and account-level call logs with filtering by date range, call type, and direction.

send_sms

Send SMS

Send an SMS or MMS message via RingCentral. Supports person-to-person (P2P) messaging for individual conversations and application-to-person (A2P) high-volume batch messaging for bulk notifications or campaigns.

make_call

Make Call

Place an outbound phone call using RingCentral's RingOut API. This initiates a two-leg call: first ringing the caller's phone (fromNumber), then connecting to the destination (toNumber) once answered.

list_extensions

List Extensions

Lists and searches RingCentral account extensions (users, departments, IVR menus, etc.) with optional filtering by extension type and status. Returns paginated results.

get_presence

Get Presence

Retrieve a user's presence and availability status in RingCentral. Returns the user's current status, do-not-disturb setting, presence, and telephony state. Omit extensionId to get the authenticated user's presence.

manage_call

Manage Call

Manage an active call via RingCentral's Call Control API. Supports placing a call on hold, resuming a held call, transferring a call to another number, or forwarding a call to another number.

send_fax

Send Fax

Send a fax to one or more recipients via RingCentral. Supports custom resolution, cover page text, and a file attachment encoded as base64.

manage_meeting

Manage Meeting

Create, retrieve, update, delete, or list RingCentral video meetings. Combine multiple meeting management operations in a single tool — schedule a new meeting, update its settings, fetch details, or clean up old meetings.

list_messages

List Messages

List messages from the RingCentral message store including SMS, fax, and voicemail. Supports filtering by message type, direction, date range, and pagination.

send_team_message

Send Team Message

Post a message to a RingCentral team messaging chat. Supports plain text and optional attachments such as cards, events, and notes.

list_phone_numbers

List Phone Numbers

List phone numbers assigned to a RingCentral extension. Returns all phone numbers associated with the specified extension, or the current user's extension if no extension ID is provided.

Connect Ringcentral to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Ringcentral in Metorial. In your Metorial portal, enable the Ringcentral MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Ringcentral tools.

Run Ringcentral through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Ringcentral and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Ringcentral tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Ringcentral

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Confluence

Create, read, update, and delete pages, blog posts, comments, and attachments in Confluence spaces. Manage spaces, permissions, labels, and content restrictions. Search content using Confluence Query Language (CQL). Upload and download file attachments with versioning. Manage users, groups, and group memberships. Create and manage whiteboards, databases, folders, and templates. View and update inline tasks. Access audit logs.

Discord

Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis.

Calendly

List, retrieve, and cancel scheduled events. Book meetings programmatically on behalf of invitees using available time slots. Retrieve event types and their configurations. Query user availability, available time slots, busy times, and availability schedules. Create single-use scheduling links with optional overrides. List and manage invitees, mark no-shows, and access custom question responses and UTM tracking data. Manage organization memberships, invite or remove users. Retrieve routing form configurations and submissions. Subscribe to webhooks for new bookings, cancellations, and routing form submissions.

Technical notes for Ringcentral

Send and receive SMS, MMS, and fax messages from RingCentral phone numbers. Place and manage voice calls with controls like hold, transfer, park, and conference. Create and schedule video meetings and webinars, manage meeting recordings and registrations. Post messages, adaptive cards, tasks, and files into team messaging chats and channels. Access call logs and analytics with aggregate and timeline-based reporting. Manage account users, extensions, devices, phone numbers, and presence status. Connect with customers across social channels including Facebook, WhatsApp, Instagram, and X (Twitter). Leverage AI-powered speech-to-text transcription, conversation summaries, and interaction analytics. Subscribe to real-time event notifications via webhooks or WebSockets for calls, messages, presence changes, and more.

Frequently asked questions

Common questions about connecting Ringcentral to AI agents with Metorial.

  1. How many tools does the Ringcentral MCP server have?
    The Ringcentral MCP server exposes 12 tools, including Update Presence, List Call Logs, Send SMS. Each one is governed and traced through Metorial.
  2. Ringcentral exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Ringcentral MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Ringcentral and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Ringcentral MCP server yourself or use the hosted gateway.

Connect Ringcentral to production AI agents

See how Metorial gives your team governed access to Ringcentral, with tracing and security controls built in.