Connect Sendbird to AI agents

Connect Sendbird to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

delete_message

Delete Message

Permanently delete a message from a group or open channel. This action is irreversible.

send_message

Send Message

Send a text message, file message, or admin message to a group or open channel. Text messages require a sender userId; admin messages do not.

moderate_channel

Moderate Channel

Perform moderation actions on a channel: ban, unban, mute, unmute users, or freeze/unfreeze the channel. Works with both group and open channels.

get_user

Get User

Retrieve a single user's profile, including nickname, profile image, activity status, and metadata.

delete_user

Delete User

Permanently delete a user from your Sendbird application. This action is irreversible and removes the user from all channels.

create_group_channel

Create Group Channel

Create a new group channel. Group channels are private or public channels for a defined set of members. Supports distinct, super group, and ephemeral channel types.

manage_group_channel_members

Manage Group Channel Members

Invite users to or remove users from a group channel. Also supports listing current members with read/delivery receipt information.

block_user

Block/Unblock User

Block or unblock a user. When a user blocks another, they stop receiving messages from the blocked user.

create_open_channel

Create Open Channel

Create a new open channel. Open channels are public channels that any user can enter and participate in, suitable for large-scale broadcasts or live event chats.

update_user

Update User

Update an existing user's profile. Can change nickname, profile image, active status, and metadata. Deactivating a user can optionally remove them from all channels.

update_group_channel

Update Group Channel

Update a group channel's properties such as name, cover image, custom type, visibility, and freeze status. Can also update operator assignments.

list_users

List Users

List users in your Sendbird application with pagination. Filter by nickname, active status, or specific user IDs. Use the returned **nextToken** to fetch the next page.

create_user

Create User

Create a new user in your Sendbird application. Optionally issue an access token or session token for client-side authentication, and attach metadata to the user profile.

delete_group_channel

Delete Group Channel

Permanently delete a group channel and all its messages. This action is irreversible.

list_group_channels

List Group Channels

List group channels with filtering and pagination. Filter by name, custom type, member composition, visibility, and more. Use **nextToken** for pagination.

search_messages

Search Messages

Search for messages across channels by keyword. Optionally narrow results to a specific channel, time range, or sender.

list_messages

List Messages

Retrieve messages from a group or open channel. Messages are loaded relative to a timestamp or message ID, returning messages before and/or after that reference point.

list_open_channels

List Open Channels

List open channels with filtering and pagination. Filter by name or custom type.

More integrations teams use with Sendbird

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Technical notes for Sendbird

Manage real-time chat messaging, voice/video calls, and customer support activities within Sendbird applications. Create, update, and delete users with metadata and authentication tokens. Create and manage group channels and open channels, including inviting members, freezing/unfreezing, and configuring channel properties. Send, update, delete, and search text, file, and admin messages with support for threading, reactions, and delivery receipts. Moderate users by blocking, muting, or banning them, and moderate content with profanity filters and image moderation. Send broadcast announcements to multiple channels or user segments. Initiate, accept, and end direct and group voice/video calls. Manage customer support tickets, agents, groups, bots, and proactive chats via Desk API. Configure push notifications for FCM and APNs. Register GDPR data export requests for compliance. Create and manage Sendbird applications, features, and organization members at the organization level. Receive webhook events for chat activity, call events, ticket updates, and business messaging notifications.

Connect Sendbird to production AI agents

See how Metorial gives Sendbird access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Sendbird to AI agents with Metorial.

  1. Can Metorial connect Sendbird to AI agents?
    Yes. Metorial connects AI agents to Sendbird through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.