Connect Shipengine to AI agents

Connect Shipengine to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

create_label

Create Shipping Label

Create a shipping label. Provide either full shipment details (addresses, packages, carrier/service) to create a label directly, or a **rateId** from a previous rate lookup, or a **shipmentId** from an existing shipment. The label can be downloaded as PDF, PNG, or ZPL.

list_warehouses

List Warehouses

List all warehouse locations configured in your ShipEngine account. Warehouses can be used as ship-from addresses on shipments and labels.

delete_warehouse

Delete Warehouse

Delete a warehouse location from your ShipEngine account.

estimate_rates

Estimate Shipping Rates

Get quick rate estimates with minimal address info (country, postal code). Useful when full shipment details are not yet known. Provide origin and destination location along with package weight to receive estimated rates from connected carriers.

list_carriers

List Carriers

List all carrier accounts connected to your ShipEngine account. Returns carrier IDs, codes, names, balance, and capabilities. Optionally include available services and package types for a specific carrier.

void_label

Void Label

Void a previously created shipping label. This cancels the label and requests a refund for the shipping charges. Not all carriers support voiding — the response indicates whether the void was approved.

cancel_shipment

Cancel Shipment

Cancel an existing shipment by its ID. This removes the shipment from ShipEngine.

validate_address

Validate Address

Validate one or more shipping addresses to ensure they are accurate and deliverable. Supports addresses in over 160 countries. Returns a validation status, the matched/corrected address, and any warning or error messages. Use this before creating labels to avoid address correction surcharges.

create_warehouse

Create Warehouse

Create a new warehouse location that can be used as a ship-from address on shipments and labels. Optionally specify a different return address.

recognize_address

Parse Address from Text

Extract structured address data from unstructured text such as emails, SMS messages, support tickets, or other documents. Returns a parsed address with a confidence score. Currently supports the US, Canada, Australia, New Zealand, UK, and Ireland.

list_shipments

List Shipments

Search and list shipments with filtering options including status, tags, date ranges, and batch ID. Results are paginated.

create_shipment

Create Shipment

Create a new shipment with origin/destination addresses, package details, and optional carrier/service selection. The shipment can later be used to get rates or create labels.

find_service_points

Find Service Points

Find carrier pick-up/drop-off (PUDO) locations near a given address or coordinates. Service points are physical locations where packages can be dropped off or picked up, such as carrier stores, lockers, or partner locations.

update_shipment

Update Shipment

Update an existing shipment's details such as addresses, packages, carrier, or service. Only provided fields will be updated.

get_rates

Get Shipping Rates

Compare shipping rates across carriers for a shipment. Provide origin/destination addresses and package details to receive rate quotes from connected carriers. Rates can be filtered by carrier or service. Use the returned rateId to create a label at that rate.

update_warehouse

Update Warehouse

Update an existing warehouse's name, origin address, or return address.

schedule_pickup

Schedule Pickup

Schedule a carrier pickup for one or more shipment labels. Provide label IDs, contact details, and a pickup time window. The carrier will arrange to pick up the packages at the specified location.

create_manifest

Create Manifest

Create an end-of-day manifest (scan form) for a carrier. A manifest is a document that lists all shipments being tendered to the carrier for pickup. Some carriers require manifests for scheduled pickups.

list_labels

List Labels

Search and list shipping labels with filtering options including status, carrier, tracking number, and date ranges. Results are paginated.

track_package

Track Package

Get the current tracking status and full event history for a package. Track by **carrier code + tracking number**, or by **ShipEngine label ID**. Returns status, estimated/actual delivery dates, and a chronological event history.

cancel_pickup

Cancel Pickup

Cancel a previously scheduled carrier pickup.

More integrations teams use with Shipengine

Linear

Create, read, update, and delete issues across teams with support for priorities, labels, assignees, due dates, and workflow states. Manage projects that group related issues, and organize work into time-boxed cycles (sprints). Create and manage documents, comments, and file attachments. Search issues using vector similarity or rich filters. Configure teams, workflow states, and labels. Track customers and link them to issues. Subscribe to real-time webhooks for changes to issues, projects, cycles, comments, documents, and more.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Airtable

Create, read, update, and delete records in Airtable bases and tables. Manage base schemas including creating tables and fields. Filter records using formulas, sort by fields, and scope queries to specific views. Upsert records to find, create, or update in a single call. Upload attachments to records, read and write record comments, list accessible bases, and receive real-time base change events through webhooks.

Bitbucket

Manage Git repositories, pull requests, and CI/CD pipelines on Bitbucket Cloud. Create, fork, and configure repositories within workspaces and projects. Create, review, approve, merge, and decline pull requests with inline code comments. Browse source code, list commits, and manage branches and tags. Track issues with the built-in issue tracker. Trigger, monitor, and manage Bitbucket Pipelines. List workspace members, configure repository default reviewers and branch restrictions, create and manage repository webhooks, and search code across repositories.

GitLab

Manage GitLab projects, repositories, issues, merge requests, releases, and CI/CD workflows from one provider. Includes pipeline, job, variable, environment, schedule, trigger, runner, deployment, CI lint, and test report tools.

Technical notes for Shipengine

Create shipping labels, compare carrier rates, validate addresses, and track packages across multiple carriers including FedEx, UPS, USPS, and DHL. Manage shipments with customs documentation, insurance, and multi-package support. Parse addresses from unstructured text. Schedule carrier pickups, create manifests, and handle LTL freight quotes and bills of lading. Connect and manage carrier accounts, organize warehouses, import sales orders from marketplaces, and find carrier pick-up/drop-off service points. Subscribe to real-time tracking updates and batch completion events via webhooks.

Connect Shipengine to production AI agents

See how Metorial gives Shipengine access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Shipengine to AI agents with Metorial.

  1. Can Metorial connect Shipengine to AI agents?
    Yes. Metorial connects AI agents to Shipengine through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.