Superchat MCP server

Connect Superchat to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Superchat MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the send message tool in Superchat
  • Use the create contact tool in Superchat
  • Use the list conversations tool in Superchat
  • Use the update note tool in Superchat
  • Use the create note tool in Superchat
  • Use the list contact lists tool in Superchat

Supported Tools

send_message

Send Message

Send a message through any connected Superchat channel (WhatsApp, Instagram, Facebook Messenger, Telegram, Email, SMS). Supports text, email, WhatsApp templates, generic templates, and media content types. If the recipient doesn't exist as a contact yet, one will be created automatically.

create_contact

Create Contact

Create a new contact in your Superchat workspace with phone number and/or email handles, name, and optional custom attributes.

list_conversations

List Conversations

List conversations in the workspace with cursor-based pagination. Results are sorted by creation date descending.

update_note

Update Note

Update the content of an existing internal note in a conversation.

create_note

Create Note

Add an internal note to a conversation for team collaboration. Notes are not visible to contacts.

list_contact_lists

List Contact Lists

List all contact lists in the workspace. Contact lists organize contacts into groups.

add_contact_to_list

Add Contact to List

Add a contact to a contact list. Useful for organizing contacts into groups.

list_labels

List Labels

List all labels available in the workspace. Labels can be used to categorize conversations.

delete_conversation

Delete Conversation

Permanently delete a conversation. This cannot be undone.

search_contacts

Search Contacts

Search for contacts by phone number or email address. Returns matching contacts.

list_channels

List Channels

List all connected messaging channels (WhatsApp, Instagram, Facebook Messenger, Telegram, Email, SMS, etc.) in the workspace. Use channel IDs when sending messages.

get_channel

Get Channel

Retrieve details of a specific connected messaging channel by its ID.

get_template

Get Template

Retrieve details of a specific message template by its ID, including content structure and variables.

get_file

Get File

Retrieve details of a specific uploaded file by its ID.

get_user

Get User

Retrieve details of a specific workspace user by their ID.

get_current_user

Get Current User

Retrieve information about the currently authenticated user (the API key owner).

list_templates

List Templates

List all message templates in the workspace. Templates are primarily used for WhatsApp out-of-window messaging.

delete_file

Delete File

Delete an uploaded file. This cannot be undone.

list_inboxes

List Inboxes

List all inboxes in the workspace. Inboxes represent how conversations are routed and organized among team members.

get_label

Get Label

Retrieve a specific label by its ID.

list_files

List Files

List uploaded files in the workspace. Files can be used as message attachments.

get_inbox

Get Inbox

Retrieve details of a specific inbox by its ID.

delete_note

Delete Note

Delete an internal note from a conversation. This cannot be undone.

list_contacts

List Contacts

List contacts in the workspace with cursor-based pagination. Results are sorted by creation date descending.

get_contact

Get Contact

Retrieve a contact's full details including handles, custom attributes, and timestamps.

get_message_analytics

Get Message Analytics

Fetch engagement analytics for up to 100 messages. Returns delivery and interaction metrics such as sent, received, read, and clicked timestamps.

get_conversation

Get Conversation

Retrieve full details of a conversation including status, assigned users, labels, inbox, and linked contact. Call list_conversation_messages to read the messages.

delete_contact

Delete Contact

Permanently delete a contact from the workspace. This cannot be undone.

update_conversation

Update Conversation

Update a conversation's status, assigned users, labels, or inbox. Can be used to open, snooze, or mark conversations as done.

remove_contact_from_list

Remove Contact from List

Remove a contact from a contact list.

list_notes

List Notes

List all internal notes within a conversation with pagination support.

update_contact

Update Contact

Update an existing contact's name, gender, or custom attributes.

delete_template

Delete Template

Delete a message template. This cannot be undone.

list_users

List Users

List all workspace users. Useful for finding user IDs to assign to conversations.

list_conversation_messages

List Conversation Messages

Read a conversation history with cursor pagination and optional timestamp or direction filters. Call list_conversations to discover conversation IDs.

list_contact_attributes

List Contact Attributes

Discover custom contact attributes and their IDs, types, and options before setting customAttributes in create_contact or update_contact.

get_message

Get Message

Read an inbound or outbound message, including its content, sender, recipients, and conversation ID.

Connect Superchat to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Superchat in Metorial. In your Metorial portal, enable the Superchat MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Superchat tools.

Run Superchat through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Superchat and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Superchat tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Superchat

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings.

Technical notes for Superchat

Send and receive messages across WhatsApp, Instagram, Facebook Messenger, Telegram, Email, and SMS from a unified inbox. Manage contacts with custom attributes and organize them into lists. Create, update, and track conversations across channels. Use pre-approved WhatsApp message templates with variable placeholders. Upload and manage file attachments. Add internal notes to conversations for team collaboration. Manage labels, inboxes, and channel configurations. Track message and template engagement analytics.

Frequently asked questions

Common questions about connecting Superchat to AI agents with Metorial.

  1. How many tools does the Superchat MCP server have?
    The Superchat MCP server exposes 37 tools, including Send Message, Create Contact, List Conversations. Each one is governed and traced through Metorial.
  2. Superchat exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Superchat MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Superchat and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Superchat MCP server yourself or use the hosted gateway.

Connect Superchat to production AI agents

See how Metorial gives your team governed access to Superchat, with tracing and security controls built in.