send_message
Send a message through any connected Superchat channel (WhatsApp, Instagram, Facebook Messenger, Telegram, Email, SMS). Supports text, email, WhatsApp templates, generic templates, and media content types. If the recipient doesn't exist as a contact yet, one will be created automatically.
create_contact
Create a new contact in your Superchat workspace with phone number and/or email handles, name, and optional custom attributes.
list_conversations
List conversations in the workspace with cursor-based pagination. Results are sorted by creation date descending.
update_note
Update the content of an existing internal note in a conversation.
create_note
Add an internal note to a conversation for team collaboration. Notes are not visible to contacts.
list_contact_lists
List all contact lists in the workspace. Contact lists organize contacts into groups.
add_contact_to_list
Add a contact to a contact list. Useful for organizing contacts into groups.
list_labels
List all labels available in the workspace. Labels can be used to categorize conversations.
delete_conversation
Permanently delete a conversation. This cannot be undone.
search_contacts
Search for contacts by phone number or email address. Returns matching contacts.
list_channels
List all connected messaging channels (WhatsApp, Instagram, Facebook Messenger, Telegram, Email, SMS, etc.) in the workspace. Use channel IDs when sending messages.
get_channel
Retrieve details of a specific connected messaging channel by its ID.
get_template
Retrieve details of a specific message template by its ID, including content structure and variables.
get_file
Retrieve details of a specific uploaded file by its ID.
get_user
Retrieve details of a specific workspace user by their ID.
get_current_user
Retrieve information about the currently authenticated user (the API key owner).
list_templates
List all message templates in the workspace. Templates are primarily used for WhatsApp out-of-window messaging.
delete_file
Delete an uploaded file. This cannot be undone.
list_inboxes
List all inboxes in the workspace. Inboxes represent how conversations are routed and organized among team members.
get_label
Retrieve a specific label by its ID.
list_files
List uploaded files in the workspace. Files can be used as message attachments.
get_inbox
Retrieve details of a specific inbox by its ID.
delete_note
Delete an internal note from a conversation. This cannot be undone.
list_contacts
List contacts in the workspace with cursor-based pagination. Results are sorted by creation date descending.
get_contact
Retrieve a contact's full details including handles, custom attributes, and timestamps.
get_message_analytics
Fetch engagement analytics for one or more messages. Returns delivery and interaction metrics such as sent, received, read, and clicked timestamps.
get_conversation
Retrieve full details of a conversation including status, assigned users, labels, contact, messages, and notes.
delete_contact
Permanently delete a contact from the workspace. This cannot be undone.
update_conversation
Update a conversation's status, assigned users, labels, or inbox. Can be used to open, snooze, or mark conversations as done.
remove_contact_from_list
Remove a contact from a contact list.
list_notes
List all internal notes within a conversation with pagination support.
update_contact
Update an existing contact's name, gender, or custom attributes.
delete_template
Delete a message template. This cannot be undone.
list_users
List all workspace users. Useful for finding user IDs to assign to conversations.
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Send and receive messages across WhatsApp, Instagram, Facebook Messenger, Telegram, Email, and SMS from a unified inbox. Manage contacts with custom attributes and organize them into lists. Create, update, and track conversations across channels. Use pre-approved WhatsApp message templates with variable placeholders. Upload and manage file attachments. Add internal notes to conversations for team collaboration. Manage labels, inboxes, and channel configurations. Track message and template engagement analytics. Subscribe to webhooks for inbound/outbound message events, contact changes, conversation status updates, and note creation.
Common questions about connecting Superchat to AI agents with Metorial.
