Synthflow Ai MCP server

Connect Synthflow Ai to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Synthflow Ai MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the manage custom action tool in Synthflow Ai
  • Use the get call tool in Synthflow Ai
  • Use the manage contact tool in Synthflow Ai
  • Use the export analytics tool in Synthflow Ai
  • Use the update agent tool in Synthflow Ai
  • Use the list calls tool in Synthflow Ai

Supported Tools

manage_action

Manage Custom Action

Create, retrieve, update, delete, attach, or detach custom actions for agents. Custom actions extend agent capabilities by integrating external APIs — pull live information, create records, or adjust conversational flow. Use the **operation** field to choose what to do. For "attach" and "detach", provide an agent ID and a list of action IDs.

get_call

Get Call

Retrieve detailed information about a specific call. Returns transcript, recording URL, call status, duration, end-call reason, collected variables, and telephony details. Optionally prepare the recording as a downloadable file.

manage_contact

Manage Contact

Create, retrieve, update, or delete a contact in Synthflow. Contacts are used for phonebook management and call targeting. Use the **operation** field to choose the action.

export_analytics

Export Analytics

Export usage analytics data from Synthflow. Supports datetime-based filtering for precise time-based queries. Returns call metrics and usage summaries.

update_agent

Update Agent

Update an existing AI voice agent's configuration. Only provided fields are updated; omitted fields remain unchanged. Can modify name, phone number, voice, prompt, webhook URL, recording settings, and more.

list_calls

List Calls

List call history for a specific agent. Supports filtering by date range, call status, duration, and lead phone number. Returns call metadata with pagination.

manage_knowledge_base

Manage Knowledge Base

Create, list, retrieve, update, delete, attach, or detach knowledge bases. Add domain content with manage_knowledge_base_source, then attach the knowledge base to an agent for use during calls.

list_agents

List Agents

List AI voice agents in your Synthflow account. Returns agent details including name, type, phone number, and configuration. Supports pagination for large collections.

manage_subaccount

Manage Subaccount

Create, retrieve, update, delete, or list subaccounts for agency-level operations. Subaccounts share the main account's total concurrency, as set by your plan.

list_phone_numbers

List Phone Numbers

List provisioned phone numbers in your workspace. Returns number details including SID and inbound availability. Use these numbers when assigning agents for inbound/outbound calling. Discover workspace_id with manage_contact (get/list) or run_simulation (list).

delete_agent

Delete Agent

Permanently delete an AI voice agent from your Synthflow account. This action cannot be undone.

make_call

Make Call

Initiate an outbound phone call through a Synthflow AI agent. Specify the agent, recipient phone number, and recipient name. Supports custom variables for dynamic prompt injection and custom greetings. Configure post-call notifications on the agent with update_agent.

get_agent

Get Agent

Retrieve detailed information about a specific AI voice agent by its model ID. Returns the full agent configuration including prompts, voice settings, phone number, type, and recording preferences.

run_simulation

Run Simulation

List simulation suites, execute a suite to test an agent before going live, or retrieve a simulation session's results. Simulations run rehearsal calls using predefined test cases.

list_voices

List Voices

Browse available voices for AI agents. Returns voice IDs, names, and preview URLs. Use the voice ID when creating or updating an agent. Discover workspace_id with manage_contact (get/list) or run_simulation (list).

create_agent

Create Agent

Create a new AI voice agent in Synthflow. Configure the agent type (inbound, outbound, or widget), voice, prompt, language, and other settings. Returns the new agent's model ID.

manage_knowledge_base_source

Manage Knowledge Base Source

List, add, update, or delete content sources in a knowledge base. Add plain text, a website URL, or a hosted PDF so agents can answer questions about your content.

Connect Synthflow Ai to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Synthflow Ai in Metorial. In your Metorial portal, enable the Synthflow Ai MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Synthflow Ai tools.

Run Synthflow Ai through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Synthflow Ai and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Synthflow Ai tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Synthflow Ai

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Airtable

Create, read, update, and delete records in Airtable bases and tables. Manage base schemas including creating tables and fields. Filter records using formulas, sort by fields, and scope queries to specific views. Upsert records to find, create, or update in a single call. Upload attachments to records, read and write record comments, list accessible bases, and receive real-time base change events through webhooks.

Technical notes for Synthflow Ai

Create and manage AI voice agents for inbound, outbound, and widget conversations. Initiate outbound calls and retrieve call history, transcripts, and downloadable recordings. Manage knowledge bases and text, web, or PDF sources, browse voices and provisioned phone numbers, and attach custom actions to agents. Manage contacts and agency subaccounts, retrieve usage analytics, and execute simulation suites with session results.

Frequently asked questions

Common questions about connecting Synthflow Ai to AI agents with Metorial.

  1. How many tools does the Synthflow Ai MCP server have?
    The Synthflow Ai MCP server exposes 17 tools, including Manage Custom Action, Get Call, Manage Contact. Each one is governed and traced through Metorial.
  2. Synthflow Ai exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Synthflow Ai MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Synthflow Ai and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Synthflow Ai MCP server yourself or use the hosted gateway.

Connect Synthflow Ai to production AI agents

See how Metorial gives your team governed access to Synthflow Ai, with tracing and security controls built in.