send_sms
Send SMS
Send an SMS message to one or multiple recipients. Supports single messages, 2-factor authentication codes, and bulk marketing campaigns. For bulk sending, provide an array of phone numbers in the "recipients" field.
Supported Tools
list_users
List Users
Retrieve all users associated with the TelTel account, including their SIP device details and individual API keys. Useful for mapping CRM users to TelTel users when integrating the webphone, or for discovering available agents.
list_campaigns
List Campaigns
Retrieve all auto dialer campaigns from the TelTel account. Returns campaign details including ID, name, creation date, and campaign type. Optionally fetch a specific campaign by providing a campaign ID for detailed information.
hlr_lookup
HLR Lookup
Verify the availability and validity of a phone number using HLR (Home Location Register) lookup. Checks whether the number is active and reachable before initiating communication. Useful for cleaning contact lists and reducing failed call/SMS attempts.
list_calls
List Calls
Retrieve call data records (CDR) from TelTel. Returns detailed information about calls including duration, time, status, and audio recording URLs. Use date filters to narrow down results, or filter by user to see a specific agent's calls.
initiate_call
Initiate Call
Initiate an outbound Click2Call (callback) between an agent and a contact. The server first connects to the agent's phone or SIP device (A leg), then bridges the call to the contact's phone number (B leg). Use this to programmatically place calls from your CRM or application.
list_sms
List SMS Messages
Retrieve SMS message history from TelTel. Returns details about sent and received SMS messages including phone numbers, status, and timestamps. Use date filters to narrow results.
manage_campaign_contacts
Manage Campaign Contacts
Add, list, or remove contacts from an auto dialer campaign. Supports adding single contacts or bulk uploading multiple contacts at once. Each contact can include a phone number, name, and up to 5 custom parameters. When dynamically adding contacts via the API, enable the "Disable auto stop" option in the campaign settings.
manage_campaign
Manage Campaign
Create, update, or delete an auto dialer campaign. Supports setting campaign name, type, call flow, caller ID group, and status. When creating, provide a name and optional configuration. When updating, provide the campaign ID and the fields to change. When deleting, provide the campaign ID.
More integrations teams use with Teltel
Slack
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
Sharepoint
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Hubspot
Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.
Salesforce
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Apolloio
Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.
Microsoft Outlook
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Technical notes for Teltel
Initiate outbound voice calls (click-to-call/callback), send SMS messages, and manage auto dialer campaigns. Verify phone numbers via HLR lookup, retrieve detailed call data and recordings, and manage users and SIP devices. Supports bulk SMS for marketing campaigns, two-way SMS with inbound webhook forwarding, and real-time call event notifications via webhooks and WebSocket. Configure call forwarding logic for incoming calls.
Frequently asked questions
Common questions about connecting Teltel to AI agents with Metorial.
Can Metorial connect Teltel to AI agents?
Yes. Metorial connects AI agents to Teltel through a governed integration layer, so teams can use the provider while keeping access controlled and observable.Does the Teltel integration work with MCP?
Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.How does Metorial control access to Teltel?
Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.Can teams trace Teltel activity from agents?
Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.