Connect Textit to AI agents

Connect Textit to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Tools

manage_globals

Manage Globals

Create or update global variables in your TextIt workspace. Globals are key-value pairs that can be referenced across multiple flows.

manage_fields

Manage Contact Fields

Create or update custom contact fields. Fields store additional data on contacts (e.g., age, registration date). The field key is auto-generated on creation.

list_flows

List Flows

Retrieve flows from your TextIt workspace. Flows are automated conversational workflows. Filter by UUID, type, archived status, or modification date.

list_tickets

List Tickets

Retrieve support tickets from your TextIt workspace. Filter by ticket UUID or contact UUID. Returns tickets with their status, topic, and assignee.

manage_tickets

Manage Tickets

Perform bulk actions on support tickets: assign to a user, add a note, close, or reopen tickets.

manage_contacts

Manage Contacts

Create, update, or delete contacts in your TextIt workspace. Contacts can be identified by UUID or URN (e.g., `tel:+250788123123`, `twitter:jack`, `mailto:[email protected]`). You can set contact name, language, URNs, group memberships, and custom field values.

manage_campaign_events

Manage Campaign Events

Create, update, or delete campaign events. Campaign events define scheduled actions (sending a message or starting a flow) relative to a contact date field. Each event belongs to a campaign.

manage_labels

Manage Labels

Create, update, or delete message labels. Labels are used to categorize and organize incoming messages.

list_messages

List Messages

Retrieve messages from your TextIt workspace. Filter by folder (inbox, flows, archived, outbox, sent, failed), contact, label, or date range. Returns messages sorted by most recently created first.

list_campaigns

List Campaigns

Retrieve campaigns from your TextIt workspace. Filter by UUID or creation date. Returns campaigns with their associated groups and events.

list_channels

List Channels

Retrieve messaging channels configured on your TextIt workspace (e.g., Twilio, WhatsApp, Telegram, Android). Channels are the connections through which messages are sent and received.

send_message

Send Message

Send a message to a single contact. For sending to multiple recipients, use **Send Broadcast** instead. Supports text content, media attachments, and quick reply options.

list_groups

List Groups

Retrieve contact groups from your TextIt workspace. Filter by UUID or name. Returns groups with their contact counts.

start_flow

Start Flow

Start contacts in a specific flow. You can target contacts by UUID, group UUID, or URN. Optionally pass extra parameters accessible within the flow via `@trigger.params`.

manage_groups

Manage Groups

Create, update, or delete contact groups. Groups are used to organize contacts and target them in campaigns and broadcasts.

manage_campaigns

Manage Campaigns

Create or update campaigns in your TextIt workspace. Campaigns automate scheduled actions for contact groups. Each campaign is associated with a contact group.

list_runs

List Flow Runs

Retrieve flow runs from your TextIt workspace. A run represents a single contact's path through a flow. Filter by flow, contact, response status, or modification date.

send_broadcast

Send Broadcast

Send a message broadcast to multiple contacts, groups, or URNs at once. Supports translated messages with a base language. At least one recipient (URN, contact, or group) must be specified.

list_contacts

List Contacts

Retrieve contacts from your TextIt workspace. Filter by UUID, URN, group, or modification date. Returns contacts sorted by most recently modified first.

bulk_contact_action

Bulk Contact Action

Perform bulk actions on multiple contacts at once. Supports adding/removing contacts to/from groups, blocking, unblocking, archiving, restoring, interrupting, or deleting contacts.

get_workspace

Get Workspace

Retrieve information about the current TextIt workspace including name, country, supported languages, timezone, and date formatting preferences.

More integrations teams use with Textit

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

Linear

Create, read, update, and delete issues across teams with support for priorities, labels, assignees, due dates, and workflow states. Manage projects that group related issues, and organize work into time-boxed cycles (sprints). Create and manage documents, comments, and file attachments. Search issues using vector similarity or rich filters. Configure teams, workflow states, and labels. Track customers and link them to issues. Subscribe to real-time webhooks for changes to issues, projects, cycles, comments, documents, and more.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Technical notes for Textit

Build and manage interactive messaging workflows across SMS, WhatsApp, voice, Facebook Messenger, Telegram, and other channels. Send broadcasts to contacts, groups, or URNs with media attachments. Create, update, and organize contacts with custom fields and groups. Start contacts in automated conversational flows, passing extra variables, and retrieve collected run data and responses. Manage campaigns with scheduled events tied to contact date fields. Organize incoming messages with labels and perform bulk message actions. Create and manage support tickets organized by topics. List connected NLP classifiers, messaging channels, global variables, and workspace users. Subscribe to flow-triggered webhook events via resthooks for real-time notifications. Access historical archives of messages and flow runs for data export.

Connect Textit to production AI agents

See how Metorial gives Textit access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Textit to AI agents with Metorial.

  1. Can Metorial connect Textit to AI agents?
    Yes. Metorial connects AI agents to Textit through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.