manage_call
Manage Call
Create, retrieve, or delete Vapi voice calls. Create outbound phone calls or web calls using a specific assistant. Retrieve call details including status, transcript, recording URLs, and cost breakdown.
Supported Tools
manage_assistant
Manage Assistant
Create, update, retrieve, or delete a Vapi voice AI assistant. Assistants combine a transcriber, LLM, and voice to handle voice conversations. Use this to configure assistant behavior including first message, system prompt, voice settings, model, and turn-taking behavior.
list_calls
List Calls
List voice calls in your Vapi account. Filter by assistant, phone number, or timestamps. Returns call metadata including status, type, duration, and costs.
get_call_transcript
Get Call Transcript
Retrieve the full transcript, recording URL, analysis summary, and conversation messages for a specific call. Use this to access post-call artifacts after a call has ended.
list_assistants
List Assistants
List voice AI assistants in your Vapi account. Supports pagination and filtering by creation or update timestamps.
list_files
List Files
List files uploaded to your Vapi account. Files can be used as knowledge sources for assistants' retrieval-augmented generation.
manage_campaign
Manage Campaign
Create, update, retrieve, or delete outbound call campaigns for bulk calling. Campaigns link to an assistant or workflow and target a list of customers.
manage_squad
Manage Squad
Create, update, retrieve, or delete a Vapi squad. Squads orchestrate multiple assistants with context-preserving transfers, enabling workflows where specialized assistants handle different parts of a conversation.
manage_tool
Manage Tool
Create, update, retrieve, or delete tools that assistants can invoke during conversations. Tool types include API requests (HTTP calls), code execution, and MCP tools. Configure custom headers, request bodies, and variable extraction from responses.
list_phone_numbers
List Phone Numbers
List phone numbers provisioned in your Vapi account. Returns phone numbers across all providers (Vapi, Twilio, Vonage, Telnyx, BYO) with their routing configuration.
manage_phone_number
Manage Phone Number
Create, update, retrieve, or delete phone numbers for inbound and outbound calling. Supports Vapi-managed numbers, Twilio, Vonage, Telnyx, and BYO (bring your own) phone numbers. Assign assistants, squads, or workflows to handle inbound calls.
manage_workflow
Manage Workflow
Create, update, retrieve, or delete a Vapi workflow. Workflows define node-based conversational flows where each node can have its own model, transcriber, voice, tools, and prompt, connected via edges with AI-driven or rule-based conditions.
More integrations teams use with Vapi
Slack
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
GitHub
Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.
Sharepoint
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Salesforce
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Microsoft Outlook
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Discord
Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.
Technical notes for Vapi
Build and manage voice AI agents that make and receive phone calls and conduct web-based voice conversations. Create and configure assistants combining speech-to-text, LLM, and text-to-speech providers. Initiate outbound calls, handle inbound calls, and orchestrate multi-assistant squads with context-preserving transfers. Define node-based conversational workflows with AI-driven routing. Provision and manage phone numbers across Twilio, Vonage, Telnyx, and SIP providers. Attach tools for real-time API calls and code execution during conversations. Upload knowledge base files for retrieval-augmented generation. Run outbound call campaigns for bulk calling. Query call analytics, retrieve transcripts and recordings, and perform post-call analysis including summaries, structured data extraction, and success evaluation. Manage text-based chat sessions with an OpenAI-compatible endpoint. Receive webhook events for call status changes, transcripts, tool invocations, transfers, and conversation updates.
Frequently asked questions
Common questions about connecting Vapi to AI agents with Metorial.
Can Metorial connect Vapi to AI agents?
Yes. Metorial connects AI agents to Vapi through a governed integration layer, so teams can use the provider while keeping access controlled and observable.Does the Vapi integration work with MCP?
Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.How does Metorial control access to Vapi?
Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.Can teams trace Vapi activity from agents?
Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.