assistant_request
Triggers when Vapi requests an assistant configuration for an inbound phone call. This occurs when a phone number does not have a pre-assigned assistant. Configure the webhook URL as the Server URL on your Vapi phone number or account settings.
call_event
Triggers on Vapi call lifecycle events including status changes, end-of-call reports, transcripts, speech updates, transfer updates, and hang notifications. Configure the webhook URL as the Server URL on your Vapi assistant, phone number, or account settings.
tool_call_request
Triggers when a Vapi assistant invokes a tool/function during a conversation and sends the call to your server. Configure the webhook URL as the Server URL on your Vapi assistant, phone number, or account settings.
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.
Build and manage voice AI agents that make and receive phone calls and conduct web-based voice conversations. Create and configure assistants combining speech-to-text, LLM, and text-to-speech providers. Initiate outbound calls, handle inbound calls, and orchestrate multi-assistant squads with context-preserving transfers. Define node-based conversational workflows with AI-driven routing. Provision and manage phone numbers across Twilio, Vonage, Telnyx, and SIP providers. Attach tools for real-time API calls and code execution during conversations. Upload knowledge base files for retrieval-augmented generation. Run outbound call campaigns for bulk calling. Query call analytics, retrieve transcripts and recordings, and perform post-call analysis including summaries, structured data extraction, and success evaluation. Manage text-based chat sessions with an OpenAI-compatible endpoint. Receive webhook events for call status changes, transcripts, tool invocations, transfers, and conversation updates.
Common questions about connecting Vapi to AI agents with Metorial.
