manage_incident
Acknowledge, resolve, or reroute one or more incidents. Supports acknowledging/resolving specific incidents by number, all incidents for a specific user, or rerouting incidents to different escalation policies or users.
send_chat_message
Send a chat message to the VictorOps timeline. Messages appear in the team timeline and can be used to communicate during incident response.
list_incidents
List currently open, acknowledged, and recently resolved incidents. Returns all active incidents across the organization with their current phase, paged users, and alert details.
manage_escalation_policy
List, get, create, or delete escalation policies. Escalation policies define who is on-call and the multi-step notification paths when incidents are triggered. You can also list policies for a specific team.
manage_incident_notes
Create, update, delete, or list notes on a specific incident. Notes provide a way to annotate incidents with additional context during and after incident response.
create_on_call_override
Take on-call from another user within an escalation policy. This creates an immediate on-call override, temporarily replacing the currently on-call user.
manage_user
Create, update, retrieve, or remove a user in the organization. Can also list all users. When removing a user, a replacement username is required.
get_on_call
Get current on-call users and schedules. Can retrieve the organization-wide on-call roster, a specific user's on-call schedule, or a specific team's on-call schedule.
manage_maintenance_mode
Check, start, or end maintenance mode. Maintenance mode temporarily mutes alerts for specific routing keys or globally, allowing server maintenance without paging team members.
create_incident
Create a new incident and page the specified targets. Targets can be users or escalation policies. This replicates the manual incident creation process.
manage_team
Create, update, retrieve, delete teams, or manage team membership. Also supports listing all teams, viewing team members and admins, adding or removing members.
search_incident_history
Search through historical incidents with various filters. Useful for post-incident reviews, reporting, and analyzing incident patterns over time.
manage_routing_keys
List all routing keys with their associated teams, or create a new routing key with escalation policy mappings. Routing keys connect incoming alerts to the appropriate escalation policies and teams.
get_team_rotations
Get all rotation groups for a team. Rotations define recurring on-call schedules and are referenced by escalation policies to determine who is on-call.
get_shift_log
Get shift change history for a team. Useful for analyzing on-call workload and generating shift reports over a given time period.
Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.
Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.
Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.
Manage incidents, on-call schedules, and alert routing for IT and DevOps teams. Create, acknowledge, resolve, and reroute incidents. Send alerts via REST endpoint to trigger or recover incidents with configurable routing keys. Manage on-call schedules, create overrides, and configure escalation policies with multi-step notification paths. Create and manage teams, users, contact methods, and paging policies. List and create routing keys, rotation groups, and scheduled overrides. Start and end maintenance mode to mute alerts during server maintenance. Search incident history, retrieve shift change reports, and send chat messages or notes to incident timelines. Receive webhook events for incident state changes, paging, and on-call changes.
Common questions about connecting Victorops to AI agents with Metorial.
