Connect Victorops to AI agents

Connect Victorops to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

Supported Triggers

on_call_change

On-Call Change

[Polling fallback] Fires when the on-call user changes for any team. Polls the current on-call roster and detects changes.

incident_events

Incident Events

[Polling fallback] Fires when incidents are triggered, acknowledged, or resolved. Polls for changes in incident state.

incident_webhook

Incident Webhook

Receives VictorOps outgoing webhook events for incident state changes (triggered, acknowledged, resolved). Configure the outgoing webhook in VictorOps Settings >> Outgoing Webhooks.

More integrations teams use with Victorops

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

GitHub

Manage repositories, issues, and pull requests. Create and configure branches, star repositories, review code, and merge changes. Automate CI/CD workflows with GitHub Actions, manage workflow runs, secrets, and artifacts. Track issues with labels, milestones, and assignees. Search across code, repositories, issues, and users. Manage organizations, teams, and memberships. Create and manage projects, gists, packages, deployments, and environments. Access security alerts including code scanning, secret scanning, and Dependabot alerts. Read and write file contents in repositories. Manage webhooks, notifications, and codespaces.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Discord

Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.

Technical notes for Victorops

Manage incidents, on-call schedules, and alert routing for IT and DevOps teams. Create, acknowledge, resolve, and reroute incidents. Send alerts via REST endpoint to trigger or recover incidents with configurable routing keys. Manage on-call schedules, create overrides, and configure escalation policies with multi-step notification paths. Create and manage teams, users, contact methods, and paging policies. List and create routing keys, rotation groups, and scheduled overrides. Start and end maintenance mode to mute alerts during server maintenance. Search incident history, retrieve shift change reports, and send chat messages or notes to incident timelines. Receive webhook events for incident state changes, paging, and on-call changes.

Connect Victorops to production AI agents

See how Metorial gives Victorops access the governance, tracing, and security controls teams need.

Frequently asked questions

Common questions about connecting Victorops to AI agents with Metorial.

  1. Can Metorial connect Victorops to AI agents?
    Yes. Metorial connects AI agents to Victorops through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.