Wati MCP server

Connect Wati to Claude, ChatGPT, Cursor, Claude Code, Codex, Gemini, GitHub Copilot and any other MCP client, for your whole team. Metorial adds security, governance, and tracing, and gives everyone one Magic MCP URL to connect.

What you can do with the Wati MCP server

Ask your agent in plain language. Each of these maps to a real tool on the server.

  • Use the manage contact tool in Wati
  • Use the list templates tool in Wati
  • Use the list channels tool in Wati
  • Use the list contacts tool in Wati
  • Use the get messages tool in Wati
  • Use the list campaigns tool in Wati

Supported Tools

manage_contact

Manage Contact

Create a new contact, update an existing contact's custom attributes, or retrieve contact details. Use action "create" to add a new contact, "update" to modify custom parameters, or "get" to fetch contact details.

list_templates

List Templates

Retrieve a page of WhatsApp message templates configured in your Wati account. Returns template names, statuses, categories, and languages. Use this to find template IDs for sending template messages.

list_channels

List Channels

Retrieve additional WhatsApp channels (phone numbers) connected to your Wati account. The default channel is excluded by Wati. Use this to find channel identifiers for multi-number setups.

list_contacts

List Contacts

Retrieve a paginated list of contacts stored in Wati. Returns contact details including name, phone number, status, custom parameters, and team assignments.

get_messages

Get Messages

Retrieve WhatsApp message history for a given contact or conversation. Returns a paginated list of messages.

list_campaigns

List Campaigns

Retrieve a paginated list of broadcast campaigns. Campaigns are used to send template messages to targeted groups of contacts.

start_chatbot

Start Chatbot

Trigger a chatbot for a specific contact. You can also list available chatbots to find the correct chatbot ID. Requires Pro plan or above.

manage_conversation

Manage Conversation

Manage a WhatsApp conversation by assigning it to an operator or updating its status. Use "assign_operator" to route a conversation to a specific team member, or "update_status" to change the conversation state (e.g., open, solved, pending, block).

send_template_message

Send Template Message

Send a pre-approved WhatsApp template message to a contact, immediately or at a scheduled UTC time. Wati acceptance does not confirm delivery.

send_message

Send Message

Send a WhatsApp message within an active session. Supports text messages and file attachments (via URL). Messages can only be sent within a 24-hour window after a user's last interaction.

get_contact_count

Get Contact Count

Get the number of Wati contacts, optionally filtering by a creation date range.

get_campaign

Get Campaign

Retrieve a Wati broadcast campaign with its status, template, timestamps, and recipient delivery statistics. Call list_campaigns to find campaign IDs.

Connect Wati to your AI client

Every client uses the same Magic MCP URL, and so does any other MCP client. Add it once and sign in with SSO.

  1. Enable Wati in Metorial. In your Metorial portal, enable the Wati MCP server and sign in with the account that owns the data. Access stays governed by your team policies.
  2. Add a custom connector. Open Customize, then Connectors. Select Add, then Custom, then Web.
  3. Paste your Metorial MCP URL. Name it Metorial, paste your Magic MCP URL (<your-magic-mcp-url>) and continue.
  4. Sign in. Select Add and sign in to load Wati tools.

Run Wati through the Metorial gateway

One governed layer for every app your agents reach, not a separate connector per tool.

  • Give Wati and every other app to your whole team through one MCP gateway, behind your SSO.
  • Scope which teams and agents can use Wati tools with role-based access control, and trace every call.
  • Prefer to run it yourself? Metorial is open source and self-hostable.

More integrations teams use with Wati

Slack

Slack: connect with bot OAuth or user OAuth to work with messages, conversations, search, files, Canvases, Lists, profiles, reactions, reminders, and workspace productivity settings.

Salesforce

Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.

Apolloio

Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Resolve site users to numeric Person/Group LookupId values. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Hubspot

Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings.

Technical notes for Wati

Send WhatsApp session and approved template messages, manage contacts, retrieve contact counts and conversation history, assign conversations, inspect campaigns and their delivery statistics, discover additional channels, and start chatbot flows.

Frequently asked questions

Common questions about connecting Wati to AI agents with Metorial.

  1. How many tools does the Wati MCP server have?
    The Wati MCP server exposes 12 tools, including Manage Contact, List Templates, List Channels. Each one is governed and traced through Metorial.
  2. Wati exposes tools your agents call on demand; it does not publish event triggers yet. Everything still runs through one governed MCP URL.
  3. Any MCP client, including VS Code, Windsurf, Zed, OpenCode and Grok. Each one reaches the Wati MCP server through the same Metorial URL.
  4. Use role-based access control to decide which teams, users, and agents can use Wati and which of its tools they can call.
  5. Yes. Metorial is open source, so you can run the Wati MCP server yourself or use the hosted gateway.

Connect Wati to production AI agents

See how Metorial gives your team governed access to Wati, with tracing and security controls built in.