Connect Cisco Webex to AI agents

Connect Cisco Webex to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

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Supported Triggers

Tools26Triggers5

meeting_events

Meeting Events

Triggers when meetings are created, updated, deleted, started, or ended in Webex.

membership_events

Membership Events

Triggers when people join, are updated in, or leave Webex spaces (membership created, updated, or deleted).

message_events

Message Events

Triggers when messages are created, updated, or deleted in Webex spaces. Optionally filter by specific space, room type, person, or email.

attachment_action_events

Adaptive Card Submissions

Triggers when a user submits an Adaptive Card (attachment action created) in Webex. Fetches the full submission data including form inputs.

room_events

Space Events

Triggers when spaces (rooms) are created, updated, or deleted in Webex.

More integrations teams use with Cisco Webex

Slack

Slack: connect with bot OAuth or user OAuth. Send, update, delete, and schedule messages; list and cancel scheduled messages; open DMs and group DMs; manage conversations, members, files, reactions, pins, bookmarks, reminders, user groups, and user status; search messages and files with user scopes; and retrieve user, conversation, and workspace info.

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Microsoft Outlook

Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.

Discord

Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.

Confluence

Create, read, update, and delete pages, blog posts, comments, and attachments in Confluence spaces. Manage spaces, permissions, labels, and content restrictions. Search content using Confluence Query Language (CQL). Upload and download file attachments with versioning. Manage users, groups, and group memberships. Create and manage whiteboards, databases, folders, and templates. View and update inline tasks. Access audit logs. Listen for webhooks on page, blog, comment, attachment, space, label, and user events.

Gmail

Send, read, and search email messages with support for recipients, attachments, and HTML content. Create, update, and send drafts. Manage conversation threads and organize messages with labels. Search mailboxes using Gmail query syntax (from, to, subject, date, attachment filters). Configure mail settings including forwarding rules, filters, vacation responders, signatures, aliases, and delegates. Import and insert messages for migration. Sync mailbox changes incrementally via history API. Subscribe to mailbox change notifications via push notifications.

Technical notes for Cisco Webex

Send, read, and manage messages in spaces (rooms) with support for text, Markdown, file attachments, and interactive Adaptive Cards. Create and manage spaces, teams, and space memberships. Schedule, update, and delete meetings, manage meeting invitees, polls, Q&A, and chat. Access and manage meeting recordings and transcripts. Query and manage people, organizations, licenses, and roles. Control Webex Calling features including call forwarding, voicemail, call queues, hunt groups, and auto attendants. Manage and configure Webex RoomOS devices and workspaces. Register webhooks for real-time notifications on messages, rooms, memberships, meetings, participants, recordings, transcripts, and telephony events. Perform administrative actions including audit events, hybrid services, compliance, and organization-wide management.

Connect Cisco Webex to production AI agents

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Frequently asked questions

Common questions about connecting Cisco Webex to AI agents with Metorial.

  1. Can Metorial connect Cisco Webex to AI agents?
    Yes. Metorial connects AI agents to Cisco Webex through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.