upload_media
Create a pre-signed upload URL for media files or check the status of a previously initiated upload. Use **create** to get an upload URL for a file, then upload the file directly to the returned S3 URL. Use **status** to check whether media processing is complete before attaching to a message.
manage_message
Approve, reject, or delete a scheduled message. Use **approve** or **reject** for messages in PENDING_APPROVAL state (requires the sequenceNumber from the message). Use **delete** to remove a scheduled message entirely.
manage_teams
List, create, and manage teams within a Hootsuite organization. Use **list** to see all teams in an organization. Use **get** to fetch a team's details. Use **create** to create a new team. Use **add_member** or **remove_member** to manage team membership. Use **list_members** to see members in a team. Use **list_social_profiles** to see social profiles assigned to a team.
schedule_message
Schedule a social media post to one or more social profiles at a specific date and time. Supports text content, media attachments, location tagging, tags, and email notifications. The scheduled time must be in **UTC ISO-8601 format** (e.g. `2025-03-01T14:00:00Z`).
get_user_info
Retrieve the authenticated user's profile information and their associated organizations.
list_social_profiles
Retrieve social profiles accessible to the authenticated user, or fetch details for a specific social profile. Social profiles represent connected social media accounts (Twitter, Facebook, Instagram, LinkedIn, Pinterest).
list_messages
Retrieve scheduled, sent, or pending-approval messages within a time range. Can filter by social profile IDs and message state. Also supports fetching a single message by ID.
manage_organization_members
List, retrieve, invite, or remove members in a Hootsuite organization. Use **list** to see all members. Use **get** to fetch a specific member's details and permissions. Use **invite** to add a new member by email. Use **remove** to delete a member from the organization.
shorten_link
Shorten a URL using Hootsuite's Ow.ly link shortener. Returns a shortened Ow.ly URL for use in social media posts.
Create, read, update, and delete CRM objects including contacts, companies, deals, tickets, and custom objects. Manage associations between CRM records. Track engagements such as calls, emails, meetings, notes, and tasks. Send transactional and marketing emails, manage campaigns, and handle subscription preferences. Build and manage marketing workflows, sequences, and automation actions. Manage CMS content including blog posts, landing pages, and HubDB tables. Handle commerce data including products, orders, invoices, quotes, and payments. Create and manage contact lists for segmentation. Configure deal, ticket, and order pipelines with custom stages. Search and filter CRM records. Bulk import and export CRM data. Manage users, teams, and account settings. Subscribe to webhooks for real-time notifications on object creation, deletion, property changes, merges, and association changes.
Manage CRM data including Accounts, Contacts, Leads, Opportunities, Cases, and custom objects. Create, read, update, and delete records. Query data using SOQL and search across objects using SOSL. Perform bulk data operations for large-scale imports, exports, and migrations. Execute composite requests to batch multiple operations in a single API call. Access analytics, reports, and dashboards. Manage files and attachments associated with records. Interact with Chatter feeds, posts, and groups for social collaboration. Subscribe to real-time change events via Change Data Capture and Platform Events. Manage org metadata including custom objects, fields, layouts, and workflows. Query data using GraphQL for precise data retrieval across related objects.
Search and prospect B2B contacts and companies from a database of over 275 million people and 70 million organizations. Enrich people and company data with emails, phone numbers, and firmographic details. Create and manage contacts, accounts, deals, and tasks. Add contacts to email sequences and manage sequence statuses. Log and search call records. Perform bulk operations for contact creation, account creation, task creation, and data enrichment.
Send, read, reply to, forward, and manage email messages in user mailboxes. Organize messages into folders, apply categories, flags, and importance levels. Manage file and item attachments. Create, update, delete, and respond to calendar events and meetings. Find available meeting times, manage attendees, handle recurrence, and work with shared or delegated calendars. Create, read, update, and delete contacts, organize them into contact folders, and manage contact photos. Manage tasks and task lists via Microsoft To Do, including due dates, reminders, recurrence, and checklist items. Subscribe to webhook notifications for changes to messages, calendar events, and contacts. Support for Focused Inbox, @-mentions, mail tips, send-on-behalf, and send-as capabilities.
Send, edit, and delete messages in channels. Manage servers (guilds), channels, roles, members, invites, webhooks, threads, scheduled events, auto moderation rules, audit logs, application commands, and custom guild emojis. Add or remove users, assign roles, kick or ban members, and receive supported message, guild, channel, member, and inbound webhook triggers.
Manage a customizable CRM workspace including records, lists, notes, tasks, and comments. Create, read, update, delete, and search records across standard and custom objects (people, companies, deals). Upsert records using unique attributes to avoid duplicates. Organize records into lists (e.g., sales pipelines) and manage list entries. Create and manage notes attached to records, assign and complete tasks, and handle threaded comments. Configure the data model by defining custom objects and attributes. Access workspace member information, meeting data, and call recording transcripts. Subscribe to real-time webhook events for records, lists, notes, tasks, comments, and more.
Schedule, publish, and manage social media messages across multiple platforms (Twitter, Facebook, Instagram, LinkedIn, Pinterest). Upload media (images and videos) for use in scheduled posts. Retrieve and manage social profiles, organizations, teams, and members. Approve, reject, or delete scheduled messages. Shorten links using Ow.ly. Receive real-time webhook notifications for message, comment, and application events. Manage member permissions and onboard users via SCIM provisioning.
Common questions about connecting Hootsuite to AI agents with Metorial.
