Connect Shopify to AI agents

Connect Shopify to Claude, Codex, Cursor, or other AI agents for your entire team. Metorial security, governance, observability, and gives your team a unified Magic MCP url to connect.

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Supported Tools

Tools20Triggers5

create_customer

Create Customer

Create a new customer record in the Shopify store. Supports email, phone, address, tags, notes, and marketing consent.

create_fulfillment

Create Fulfillment

Create a fulfillment for an order. Specify the fulfillment order line items, tracking information, and whether to notify the customer. Use Get Order to find fulfillment order IDs first.

get_product

Get Product

Retrieve a single product by ID with all details including variants, images, and options.

get_order

Get Order

Retrieve full details of a single order including line items, shipping address, billing address, customer info, transactions, fulfillments, and discount information.

manage_variants

Manage Variants

Create, update, or delete product variants. Use **action** to specify the operation. - **create**: Add a new variant to a product - **update**: Modify an existing variant's price, SKU, weight, etc. - **delete**: Remove a variant from a product - **list**: List all variants for a product

create_product

Create Product

Create a new product in the Shopify store. Can include variants, images (by URL), tags, and all product metadata in a single call.

update_customer

Update Customer

Update an existing customer's information including name, email, phone, tags, note, and tax exemption status.

list_orders

List Orders

Search and list orders from the Shopify store. Filter by status, financial status, fulfillment status, date range, and more. Returns order summaries.

manage_collections

Manage Collections

List, create, update, or delete product collections. Supports both **custom** (manual) and **smart** (automated/rule-based) collections. - **list**: List collections of a given type - **get**: Get a single collection by ID - **create**: Create a new collection - **update**: Update an existing collection - **delete**: Delete a collection

delete_product

Delete Product

Permanently delete a product and all its variants from the Shopify store. This action cannot be undone.

get_customer

Get Customer

Retrieve full details of a single customer including addresses, order history summary, and marketing consent status.

manage_order

Manage Order

Perform lifecycle actions on an order. Supports: - **close**: Close an order - **open**: Reopen a closed order - **cancel**: Cancel an order with optional reason, email notification, and restocking - **update**: Update order notes or tags

manage_discounts

Manage Discounts

Create and manage discount codes and price rules. A price rule defines the discount logic (percentage off, fixed amount, etc.), and discount codes are the customer-facing codes tied to a price rule. Supports: - **list_price_rules**: List all price rules - **create_price_rule**: Create a new price rule - **delete_price_rule**: Delete a price rule - **list_codes**: List discount codes for a price rule - **create_code**: Create a discount code for a price rule - **delete_code**: Delete a discount code - **lookup_code**: Look up a discount code by its code string

list_products

List Products

Search and list products from the Shopify store. Filter by title, vendor, product type, collection, status, or date range. Returns products with their variants and images.

update_product

Update Product

Update an existing product's details including title, description, vendor, type, tags, status, and images. To manage variants use the dedicated variant tools.

list_locations

List Locations

List all store locations. Locations are where inventory is stocked and orders are fulfilled from. Use location IDs with inventory management tools.

get_shop

Get Shop

Retrieve the store's details including name, domain, email, currency, timezone, and plan information.

manage_inventory

Manage Inventory

View and adjust inventory levels across locations. Supports: - **list**: Query inventory levels by item IDs or location IDs - **set**: Set absolute inventory quantity for an item at a location - **adjust**: Increment or decrement inventory by a relative amount

list_customers

List Customers

List or search customers in the Shopify store. Filter by date range or search with a query string that matches against multiple customer fields.

manage_draft_orders

Manage Draft Orders

Create, list, update, complete, or delete draft orders. Draft orders are useful for wholesale, custom pricing, B2B scenarios, and manual order creation. Supports: - **list**: List draft orders with optional status filter - **get**: Get a single draft order by ID - **create**: Create a new draft order with line items - **update**: Update an existing draft order - **complete**: Convert a draft order into a real order - **send_invoice**: Email the invoice to the customer - **delete**: Delete a draft order

More integrations teams use with Shopify

Sharepoint

Manage SharePoint sites, document libraries, lists, and files. Create, read, update, and delete lists and list items with custom columns. Upload, download, move, copy, and version files in document libraries. Search across sites, files, folders, lists, and list items using Microsoft Search. Manage permissions at site, list, and item levels with granular access control. Define and manage content types and site columns. Subscribe to webhooks for list and library change notifications. Retrieve site properties and search for sites across Microsoft 365.

Confluence

Create, read, update, and delete pages, blog posts, comments, and attachments in Confluence spaces. Manage spaces, permissions, labels, and content restrictions. Search content using Confluence Query Language (CQL). Upload and download file attachments with versioning. Manage users, groups, and group memberships. Create and manage whiteboards, databases, folders, and templates. View and update inline tasks. Access audit logs. Listen for webhooks on page, blog, comment, attachment, space, label, and user events.

Notion

Create, read, update, and archive pages and databases in a Notion workspace. Manage blocks (paragraphs, lists, headings, embeds, etc.) within pages. Query databases with filters and sorts across rich property types including text, numbers, dates, selects, relations, and formulas. Search across pages and databases by title. Add and read comments on pages and blocks. Upload files to pages. Manage workspace users and retrieve user profiles. Receive real-time webhook notifications for page changes, new pages, comments, and database schema updates.

Google Sheets

Create, read, and update spreadsheets and their cell data. Read and write values to individual cells, ranges, or multiple ranges using A1 notation or named ranges. Apply cell formatting including text styles, backgrounds, borders, number formats, and conditional formatting. Manage sheets (tabs) within a spreadsheet—add, delete, copy, rename, and reorder them. Create and manage embedded charts, pivot tables, filter views, data validation rules, protected ranges, named ranges, and merged cells. Perform batch operations to apply multiple updates atomically. Monitor spreadsheet changes via Google Drive push notifications.

Google Drive

Upload, download, create, copy, move, rename, trash, and permanently delete files and folders in Google Drive. Search for files using complex queries filtering by name, MIME type, owner, modification date, labels, and other metadata. Share files and folders with specific users, groups, or domains with role-based permissions (owner, writer, commenter, reader). Manage shared drives and their members. Export Google Workspace files (Docs, Sheets, Slides) to standard formats like PDF, DOCX, and XLSX. Track file revision history and restore earlier versions. Create, read, update, and delete threaded comments and replies on files. Apply and read custom labels on files. Monitor file and folder changes via push notifications or webhook subscriptions. Store app-specific data in a hidden per-user folder.

Google Slides

Create, read, edit, and delete Google Slides presentations. Create and manipulate slides with predefined or custom layouts. Insert, style, and replace text across slides, including bulk placeholder replacement for template-based generation. Add and position shapes, text boxes, lines, and images. Embed and refresh charts linked to Google Sheets. Manage speaker notes, duplicate or reorder slides, and perform batch updates combining multiple operations in a single call. Supports automated report and deck generation using templates with placeholder text and image substitution.

How to use Shopify on Metorial

Automate Shopify Order Fulfillment Alerts via Twilio SMS

When Shopify orders meet specific criteria—high value, specific product type, or delayed fulfillment—send automated SMS alerts to the operations team via Twilio so nothing falls through the cracks.

Automate Shopify Refund Order Management and Customer Notifications via Twilio

When refund-eligible orders are identified in Shopify, process the order status update, notify the customer via SMS through Twilio, and keep the operations team informed of refund activity.

E-commerce Order Anomaly Detection and Customer Notification

Scan recent Shopify orders for anomalies such as high-value orders with mismatched shipping addresses or unusual item quantities, then notify the operations team via Slack and send a confirmation email to the customer.

Manage Shopify Inventory Alerts and Restock Notifications in Microsoft Teams

Inventory managers at e-commerce and hardware companies often discover stockouts only after orders fail. This workflow scans Shopify inventory levels across locations, identifies products below reorder thresholds, and posts prioritized restock alerts to a Microsoft Teams channel for immediate action.

Post Shopify Product Updates to Discord Community Channels

E-commerce brands with active Discord communities struggle to keep members informed about new products, restocks, and promotions in real time. This workflow detects new or updated Shopify products, formats an engaging announcement with product details, and posts it to the appropriate Discord channel automatically.

Publish Shopify Product Updates to Discord Community Channels

When products are added, updated, or go back in stock in Shopify, automatically post formatted announcements to the relevant Discord community channels to drive engagement and purchases.

Segment Mailchimp Contacts Based on Shopify Purchase History

Synchronize Shopify customer purchase data with Mailchimp to create dynamic audience segments based on order history, enabling targeted post-purchase and re-engagement campaigns.

Shopify Inventory Reorder Alerts and Supplier Email Drafting

Scan inventory levels across Shopify locations, identify products below reorder threshold, and draft reorder emails to suppliers with product details and requested quantities ready for review.

Shopify Product Launch Coordination

Coordinate a new product launch by creating the product in Shopify, setting up a discount code for launch day, notifying the team in Slack, and sending a launch announcement email to the customer list.

Track Shopify Order Issues and Create HubSpot Support Tickets

E-commerce operations teams often discover order problems—failed fulfillments, payment issues, or high-value cancellations—too late. This workflow monitors Shopify for problematic orders and automatically creates HubSpot support tickets so the customer success team can follow up proactively.

Technical notes for Shopify

Manage e-commerce stores including products, orders, customers, inventory, and fulfillment. Create and update products with variants, images, and metafields. Process and track orders, draft orders, refunds, and transactions. Manage customer records, addresses, and marketing consent. Track and adjust inventory levels across multiple locations. Handle fulfillment workflows including routing to warehouses and third-party logistics. Create and manage discount codes, price rules, and automatic discounts. Configure shipping rates, carrier services, and delivery profiles. Build custom storefronts with cart management and checkout via the Storefront API. Manage content including pages, blogs, articles, and themes. Support B2B commerce with company profiles, catalogs, and custom pricing. Receive webhooks for events across orders, products, customers, inventory, fulfillment, collections, carts, checkouts, disputes, and more.

Connect Shopify to production AI agents

See how Metorial gives Shopify access the governance, tracing, and security controls teams need.

Book a demoDeploy Shopify

Frequently asked questions

Common questions about connecting Shopify to AI agents with Metorial.

  1. Can Metorial connect Shopify to AI agents?
    Yes. Metorial connects AI agents to Shopify through a governed integration layer, so teams can use the provider while keeping access controlled and observable.
  2. Metorial is MCP compatible and lets teams expose approved provider tools to MCP-capable agents and clients through a controlled access layer.
  3. Metorial applies policies across users, groups, providers, agents, and individual tools, then records the context around every agent interaction.
  4. Yes. Metorial records provider activity so teams can inspect tool calls, troubleshoot integrations, and give security teams the visibility they need.