How to connect Re:amaze to Cursor

1. 1. Enable Re:amaze in Metorial

   In your Metorial portal, enable the Re:amaze MCP server and sign in with the account that owns the data. Access stays governed by your team policies.

2. 2. Add Metorial to your MCP config

   Use ~/.cursor/mcp.json for every project, or .cursor/mcp.json for one.

   Copy

   {
     "mcpServers": {
       "metorial": {
         "url": "<your-magic-mcp-url>"
       }
     }
   }

3. 3. Sign in

   Open Customize in the sidebar, find Metorial and sign in to load Re:amaze tools.

• List Contact Notes: Retrieve all notes attached to a specific contact, including their canonical noteIdentifier values for updates and deletion.
• Create Conversation: Create a new support conversation with a subject, message body, customer info, and channel assignment.
• Update Conversation: Update an existing conversation's status, assignee, tags, channel, or custom fields.
• Create Staff Member: Create a new staff user account in your Re:amaze account.
• Create Article: Create a new knowledge base / FAQ article.
• List Satisfaction Ratings: Retrieve customer satisfaction ratings.
• List Response Templates: List and search pre-written response templates.
• List Articles: List and search knowledge base articles.
• Create Incident: Create a new status page incident with a title, initial status update, and optionally associate affected systems with their operational status.
• List Conversations: List and filter support conversations.
• Update Response Template: Update an existing response template's name, body content, or personal/shared setting.
• Create Contact: Create a new customer contact record with a name and either an email address or mobile phone number (E.164 format).
• Create Response Template: Create a new pre-written response template for staff to use when replying to conversations.
• List Contacts: Search and list customer contacts across the account.
• Update Article: Update an existing knowledge base article's title, body, status, or topic assignment.
• And 20 more on the Re:amaze MCP server page.

• Cursor picks MCP tools automatically when they are relevant, including in Plan Mode. Name a Re:amaze tool to steer it.
• Cursor asks for approval before it uses an MCP tool by default. Click the arrow next to the tool name to check the arguments first.
• Switch the Metorial server off from Customize in the sidebar without removing it.
• Cursor shows each Re:amaze tool response in chat, with expandable views of the arguments and the result.

Metorial connects but tools are missing or failing

Open the Output panel (Cmd+Shift+U), choose MCP Logs, and look for authentication or connection errors.

Your company blocks the server

Enterprise admins approve remote servers in Team Settings, then MCP Configuration. Ask them to add a URL entry for your Metorial URL.

Cursor asks before every tool call

That is the default. Allowlist the Metorial tools you trust in your Run Mode settings to run them without a prompt.

Based on the Cursor MCP documentation.